Compare Transana vs. Viable

Bring in extensive amounts of text into Transana in a plain text format from Word documents or RTF files, then proceed to categorize and code the information. You can also import, transcribe, code, and analyze up to four media files simultaneously, making it easy to manage your projects efficiently. Identify media Clips within their context and export Clip videos as needed. Additionally, you can import still images or capture snapshots from your video data within Transana, allowing for versatile visual integration. Crop, categorize, and apply coding shapes to your images, and seamlessly embed them into your Documents and Transcripts as required. Furthermore, you can import survey data formatted as spreadsheets for qualitative analysis, selecting specific questions for automatic coding during the import process. Utilize Transana’s robust analysis tools to maximize insights from your survey responses, and easily convert your video files into an analysis-friendly format with Transana’s user-friendly conversion feature, enhancing the overall workflow of your project. This comprehensive set of features makes Transana a powerful tool for qualitative researchers seeking to integrate various data types effectively.

Previously, our method for examining qualitative data was highly labor-intensive and consumed a significant amount of time. Now, thanks to their AI technology, we can effortlessly pinpoint critical insights. We move past simple sentiment analysis by providing a comprehensive weekly report that highlights the most significant compliments, complaints, questions, and requests, organized by volume and urgency. Each identified theme not only tracks fluctuations over time but also includes a detailed summary, urgency score, relevant product sub-themes, user profiles, and additional insights. This versatile tool can be applied to various sources, such as sales call transcripts, customer support inquiries, market research, employee feedback, and beyond. Our platform accommodates unlimited users and integrations at every pricing level, ensuring accessibility for companies of all sizes. To get started, you only need a minimum of 500 data points. Each report section delivers insights about the individuals engaging in those discussions, ensuring a tailored approach. The AI leverages customer attributes and metadata to perform in-depth analyses and offer recommendations based on elements like NPS scores, customer classifications, geographical regions, and more, mirroring the analytical capabilities of a human expert. Ultimately, this transformation not only streamlines our processes but also enriches our understanding of customer feedback in a way that was previously unattainable.