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Description
Trackerly is a web-based platform designed for tracking parcels that allows users to monitor the status and location of their shipments in real time simply by inputting a unique tracking number; the platform intelligently identifies the appropriate courier and provides live updates, such as the most recent location and estimated delivery time, utilizing data sourced from numerous major carriers around the globe. It accommodates international shipments and boasts coverage for a wide range of carriers, all while striving to streamline the tracking process by centralizing information to save users from navigating multiple carrier websites. Additionally, users have the option to input their email addresses to receive direct tracking updates, ensuring they stay informed about their parcels. For those who encounter difficulties in finding their shipment or verifying their tracking number, the platform also provides customer support available from Monday through Saturday to offer assistance. This comprehensive approach not only enhances user experience but also builds trust in the reliability of the tracking service.
Description
Connects with over 900 carriers across the globe, ensuring that both you and your customers are always informed about the location of each shipment. By activating automated email notifications, your customers can effortlessly track their order status, significantly reducing the number of “where’s my order” inquiries. It fully supports various shipping options, including AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet, and ePacket (China Post, China EMS), and allows you to conveniently conceal any Chinese origins. The parcel tracking application offers a personalized experience by letting you tailor the tracking template to align with your store's aesthetic. You have the flexibility to customize text colors, button styles, and background designs, along with the option to choose which tracking information is visible. Additionally, you can include a message in the "seller's message" field for further engagement. To boost your revenue, consider enabling product recommendations on the tracking page. This feature not only keeps customers informed but also minimizes the need for customer care representatives to handle “where is my order” concerns. Customers can independently access their order details at your store's tracking page anytime, using their shipment tracking number or a combination of their order ID and email. This seamless tracking experience enhances customer satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
£1.00 for 48 hours
Free Trial
Free Version
Pricing Details
$9 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Trackerly
Country
United Kingdom
Website
trackerly.net
Vendor Details
Company Name
Shopify
Country
Latvia
Website
apps.shopify.com/trackr
Product Features
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Product Features
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration