Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

TourTools®, which automates almost every task in a group tour operator’s office, is simple and easy-to-use Our powerful CRM stores vital information such as conversations, follow-up reminders, passenger personnel information passport numbers frequent flyer numbers, medication preferences, client preferences, and frequent flyer numbers. TourTools®, which includes bulk emails and individual correspondence, provides everything you need to optimize your passenger marketing and correspondence. Our powerful CRM stores vital information such as conversations, follow-up reminders, passenger personnel information passport numbers frequent flyer numbers, medication preferences, client preferences, and frequent flyer numbers. TourTools®, which includes bulk emails and individual correspondence, provides everything you need to optimize your passenger marketing and correspondence. The TourTools®, Operations module allows you prepare custom rooming and passenger list by vendor.

Description

The Transportation Manager is an integrated suite of products designed to form a robust, online information system tailored for transportation providers. Agencies have the flexibility to choose from various modules that cater to their specific requirements. Essential features included in the system are client registration, trip scheduling and reservations, dispatching, billing for trips, user-friendly built-in reports, straightforward creation of ad hoc reports, along with tracking for vehicles and drivers, maintenance notifications, and reminders for driver training. Furthermore, there are additional modules available for further customization. Customer testimonials highlight the system's effectiveness. The night before a scheduled ride, an automated call is made to all clients to remind them, which significantly decreases the chances of no-shows and late cancellations. If a client does not answer, the system will continue to contact them at predetermined intervals to ensure they receive the information. On the day of the ride, passengers will also receive a notification call to inform them that the bus is on its way, enhancing overall communication and coordination.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 

Integrations

QuickBooks Online No 

Pricing Details

345 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DataVast Technologies

Founded

1995

Country

United States

Website

www.tourtools.com

Vendor Details

Company Name

Shah Software

Website

www.shahsoftware.com

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration No 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management Yes 

Product Features

Public Transportation

Billing & Invoicing No 
Dispatch Management Yes 
Driver Data Yes 
Driver Logs Yes 
Fixed Route Management Yes 
Mileage Tracking No 
Multiple Route Support No 
Paratransit Management No 
Routing Yes 
Scheduling Yes 

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