Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Boost your earnings while delighting your guests with exceptional service. Equip your front desk team with the tools to effortlessly and securely arrange tours for guests, enhancing their experience while augmenting your additional revenue. At TourDesk, our committed multilingual support team guarantees that every guest receives thorough assistance with everything from bookings to modifications, cancellations, and refunds. Let us take care of the payment processes, allowing your front desk personnel to concentrate on other essential guest service elements. Established in 2013, TourDesk serves as a complete tour-booking solution for resellers, including hotels, hostels, and guesthouses. Our mission is to help you elevate your revenue, improve customer satisfaction, and lessen the workload for your staff. By incorporating TourDesk, resellers can unlock new revenue opportunities, enhance service quality, and optimize both front-desk and back-office functions, ultimately leading to a more streamlined operation. Experience the difference that a dedicated tour-booking service can make for your establishment.
Description
Word of Tour is a comprehensive review-management tool designed specifically for operators in the tour and activity industry. This software streamlines the process of gathering and overseeing reviews from platforms like Google, Tripadvisor, GetYourGuide, and Viator. Users can design custom, printable QR cards tailored to specific tours, allowing guests to select their preferred review site, while guide codes enable tracking of scans and review interactions. The shared inbox feature compiles review notifications and highlights urgent matters, with suggested responses created in the guest's native language for staff to assess and publish. Additionally, operators receive notifications for reviews that receive three stars or less, as well as alerts for comments related to safety issues or refund requests. Monthly analytics reports provide insights into review activity, including the total number of reviews by platform, average ratings, response times, QR code scans, and an estimated range of bookings. This tool empowers operators to enhance their reputation and improve guest experiences through effective review management.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Bokun
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$49/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
TourDesk
Founded
2013
Country
Iceland
Website
tourdesk.io
Vendor Details
Company Name
Word of Tour
Founded
2026
Website
wordoftour.com
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No