Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The OTT Operations hub is designed to oversee performance at scale and enhance Quality of Service (QoS). Thanks to Touchstream's distinctive CDN data-sharing partnerships, identifying the underlying causes of errors can be achieved within minutes. Our comprehensive monitoring solution, VirtualNOC, gathers data from every point in the video delivery process and ensures continuous monitoring around the clock. This capability enables operators to clearly visualize problems and implement corrective actions before they impact viewers. With our real-time, direct data exchange with CDNs, disputes with technology providers are eliminated, allowing everyone to concentrate on the actual issues and resolve them promptly. Operating from anywhere is made possible through the cloud-based VirtualNOC, which connects seamlessly to the internet. This empowers your operations team with the essential visibility tools required for managing their intricate workflows from any location. Additionally, the ability to replay past errors aids in accurately identifying root causes, thereby preventing similar issues in the future and enhancing long-term QoS. By providing operators with complete oversight of their processes, the margins for error are minimized, leading to a more efficient operational workflow. This robust system not only streamlines issue resolution but also fosters a proactive approach to maintaining service quality.
Description
Witbe is a pioneer in the Quality of Experience industry. It offers an award-winning method to monitor the QoE delivered by any interactive service (telephony or video, web), on any device (PC/smartphone, STB), and through any network (fixed-mobile, OTT).
Witbe was founded in 2000 and has grown to be a trusted partner for more than 300 clients in over 50 countries. Witbe Robots is trusted by Broadcasters, Operators, and Content Providers.
Witbe is a publicly-traded company on Euronext Growth.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Akamai
Yes
Amazon Web Services (AWS)
Yes
Fastly
Yes
Limelight
Yes
Integrations
Akamai
No
Amazon Web Services (AWS)
No
Fastly
No
Limelight
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Touchstream
Country
Australia
Website
www.touchstream.media/our-solution
Vendor Details
Company Name
Witbe
Founded
2000
Country
France
Website
www.witbe.net
Product Features
Product Features
Application Performance Monitoring (APM)
Baseline Manager
No
Diagnostic Tools
Yes
Full Transaction Diagnostics
Yes
Performance Control
Yes
Resource Management
No
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
No
Automated Testing
Hierarchical View
No
Move & Copy
No
Parameterized Testing
Yes
Requirements-Based Testing
Yes
Security Testing
No
Supports Parallel Execution
Yes
Test Script Reviews
Yes
Unicode Compliance
Yes
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
No
Diagnostic Tools
Yes
IP Address Monitoring
No
Internet Usage Monitoring
Yes
Real Time Analytics
Yes
Resource Management
No
SLA Monitoring
Yes
Server Monitoring
Yes
Uptime Monitoring
No
Web Traffic Reporting
No
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Website Monitoring
Availability Testing
Yes
Event Logs
Yes
Event-Based Notifications
Yes
FTP Monitoring
Yes
Mail Server Monitoring
Yes
Maintenance Scheduling
No
Performance Metrics
Yes
Real Time Monitoring
Yes
Transaction Monitoring
Yes
Uptime Reporting
Yes