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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Toma is an innovative AI platform designed to create customized voice agents specifically for automotive dealerships, streamlining essential tasks like appointment scheduling, customer support, parts requests, and recall notifications while functioning as an always-available virtual team member. This advanced system offers comprehensive receptionist functionalities, managing incoming calls around the clock, confirming and rescheduling service appointments, transferring calls as necessary, and addressing complicated issues with appropriate escalation. Furthermore, Toma proactively initiates outbound campaigns, such as recall notifications, sends reminders for appointments to minimize no-show rates, and gathers detailed caller information like vehicle specifications or part identifiers to provide to dealership staff. By integrating seamlessly with dealership management software, Toma accesses real-time data, allowing for fluid, low-latency conversations that are informed by the dealership's current inventory, service options, and operational processes. This integration not only enhances customer interaction but also optimizes workflow efficiency within the dealership environment.

Description

Virstack AI offers advanced voice and text agents designed to streamline both inbound and outbound customer interactions across a variety of sectors including healthcare, real estate, automotive, and hospitality. These intelligent agents are capable of managing tasks such as appointment scheduling, lead qualification, follow-up communications, customer support, sales outreach, and patient engagement while maintaining a conversational quality reminiscent of human interaction. By seamlessly integrating with CRM systems, calendars, and various APIs, Virstack enables efficient behind-the-scenes processes like document signing, data retrieval, and workflow updates. The company places a strong emphasis on compliance and security, adhering to standards such as HIPAA, SOC 2, and ISO 27001, while also ensuring scalability through its AWS infrastructure and offering cost-effective solutions with per-second billing. Businesses benefit from an intuitive admin portal that provides oversight of lead tracking, analytics, bulk messaging, and customization of the agent’s voice and personality. Furthermore, Virstack’s focus on vertical specialization allows for the creation of customized workflows, and its multi-channel support, which includes both voice and SMS, guarantees a consistent experience across various communication channels. Overall, Virstack AI not only enhances customer interactions but also empowers businesses to optimize their operations effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
GoHighLevel
Google Calendar
Google Meet
HubSpot CRM
Microsoft Teams
Salesforce
Zapier
Zoho CRM

Integrations

Amazon Web Services (AWS)
GoHighLevel
Google Calendar
Google Meet
HubSpot CRM
Microsoft Teams
Salesforce
Zapier
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Toma

Founded

2024

Country

United States

Website

www.toma.com

Vendor Details

Company Name

Virstack AI

Founded

2020

Country

United States

Website

www.virstack.ai/

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Alternatives

Alternatives