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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Timworks stands out as the premier client support and communication application designed to make customer support a breeze, featuring secure audit trails and unlimited client access. With its seamless integration into your favorite tools, Timworks enhances your workflow, allowing you to operate more swiftly and effectively. You can effortlessly send invoices directly from the chat to platforms like Dext or HubDoc in mere moments. Rest assured that your clients' data is protected with Timworks, which is fully compliant with GDPR standards, ensuring you're always prepared for audits while safeguarding sensitive information. Say goodbye to endless email exchanges; our real-time communication feature not only demonstrates your commitment to clients but also enables you to address their inquiries within seconds. By simply adding a colleague to the relevant client accounts, you can enjoy some much-needed downtime. Additionally, your clients will benefit from the support of our ChatGPT-powered assistant, which is equipped to handle inquiries and questions, ultimately saving you valuable hours each week and enhancing overall productivity. With Timworks, both you and your clients are set to experience a significant boost in efficiency and satisfaction.

Description

Willow serves as a comprehensive enterprise platform designed to manage AI agents, tools, MCP servers, skills, and plugins. It facilitates the connection of various agents like Claude, ChatGPT, Cursor, Codex, Gemini, n8n, and customized agents to internal frameworks and SaaS applications such as Jira, GitHub, Slack, and databases via an MCP gateway. Each agent is assigned a human-linked identity, specific permissions, and an audit trail for accountability. Security teams are tasked with establishing policies while employees have the ability to self-service approved connectors, skills, and plugins as needed. Among its features are shadow AI discovery, PII redaction, prompt-injection inspection, app- and action-level permissions, as well as integrations for SSO, SCIM, and RBAC with platforms like Okta, Entra ID, and JumpCloud. Additionally, Willow offers capabilities for SIEM export, token and cost tracking, and operates background agents to enhance functionality. The platform is accessible in various deployment models, including SaaS, dedicated cloud, or on-premises within a customer’s VPC. With a SOC 2 Type II attestation and compliance with GDPR, Willow has gained traction and is currently utilized in production by notable companies such as Wix, Innovid, and Riskified, ensuring it meets high industry standards. This versatility and commitment to security make Willow a robust choice for organizations looking to harness the power of AI responsibly.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Agent Search on Gemini Enterprise Agent Platform No 
Atlassian Data Center No 
AutoEntry Yes 
Claude No 
Claude Duet No 
Claude for Legal No 
Databricks No 
Datamolino Yes 
GitHub Actions No 
Hubdoc Yes 
Jira No 
Linear No 
Microsoft Entra ID No 
Model Context Protocol (MCP) No 
Okta No 
Snowflake No 
Xero Yes 
Zendesk No 
monday AI work platform No 

Integrations

Slack Yes 
Agent Search on Gemini Enterprise Agent Platform Yes 
Atlassian Data Center Yes 
AutoEntry No 
Claude Yes 
Claude Duet Yes 
Claude for Legal Yes 
Databricks Yes 
Datamolino No 
GitHub Actions Yes 
Hubdoc No 
Jira Yes 
Linear Yes 
Microsoft Entra ID Yes 
Model Context Protocol (MCP) Yes 
Okta Yes 
Snowflake Yes 
Xero No 
Zendesk Yes 
monday AI work platform Yes 

Pricing Details

$63.84 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$0
Free plan: $0 forever, up to 15 users and 15 integrations, with unlimited tool calls. Enterprise pricing is annual per human seat with volume tiers; contact the vendor for a quote.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Timworks

Country

United Kingdom

Website

www.timworks.com

Vendor Details

Company Name

Willow

Founded

2025

Country

United States

Website

withwillow.ai

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Alternatives

Alternatives