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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Tide Software provides an advanced, comprehensive travel technology platform that streamlines and automates the everyday functions of travel and tourism enterprises by merging essential systems such as enterprise resource planning, content management, product information management (PIM), customer relationship management, document management, and an API hub into a cohesive modular web solution aimed at fostering digital transformation within the travel industry. This platform facilitates instant search and booking capabilities through a customizable website and headless content management system, accommodates dynamic packaging across various brands and languages, and aggregates inventories from external suppliers while efficiently managing intricate pricing, margin calculations, and multi-currency transactions. Additionally, Tide enhances operational efficiency by automating business processes including quote and reservation management, communication, workflow scheduling, interactions with customers and suppliers, and financial bookkeeping, all while ensuring seamless integration with accounting systems. Furthermore, this innovative solution empowers travel businesses to adapt swiftly to market changes and improve customer experiences through its user-friendly interface and robust functionalities.

Description

Moonstride is a comprehensive cloud-based travel technology solution designed exclusively for the travel sector, merging an extensive travel CRM, a powerful back-office system, and a booking engine focused on conversion to enhance and automate sales, operations, and client service. By centralizing customer inquiries, profiles, and communications across various channels, it enables teams to efficiently monitor leads from initial inquiry to final sale, thereby boosting conversion rates. Additionally, it features a quotation builder and an intuitive itinerary creation tool that facilitates the rapid generation of professional proposals and customized travel plans. The platform also accommodates supplier and product management, contract input with pricing and commission oversight, planning for group travel, and seamless API integrations with worldwide travel services including flights, accommodations, and transfers. With support for multiple currencies and languages, it offers task and calendar tools to aid team collaboration, as well as reporting dashboards for valuable business insights and performance monitoring. Overall, Moonstride serves as a holistic solution that empowers travel professionals to optimize their workflow and enhance customer experiences.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe InDesign
Amadeus Central Reservations System (CRS)
GIATA
Tourplan

Integrations

Adobe InDesign
Amadeus Central Reservations System (CRS)
GIATA
Tourplan

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Tide

Founded

2020

Country

Belgium

Website

tidesoftware.be/

Vendor Details

Company Name

moonstride

Country

United Kingdom

Website

www.moonstride.com

Product Features

Product Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Alternatives

Alternatives

BookMatic Travel CRM Reviews

BookMatic Travel CRM

eWeblink Technology