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Description
e-availability's Ticketing system is perfectly suited for any business that relies on ticket sales, whether it's for NHS improvement events or securing a visit to Santa's Grotto! This versatile system can be integrated smoothly into your website or function through a dedicated link, allowing customers to easily search for and purchase tickets online. Automatic booking confirmations are sent via email to both you and your clients. Additionally, staff members have the ability to set specific time slots and limit the number of attendees while also incorporating promotional incentives for special occasions. The system offers comprehensive reporting features, such as daily ticket sales and attendee lists. Moreover, bookings made over the phone can be effortlessly entered into the system, and existing reservations can be adjusted or canceled by staff. An integrated customer feedback option enables you to send out automated emails the day after an event, asking for feedback through return emails, encouraging reviews on platforms like Facebook or TripAdvisor, or providing discounts and coupons as incentives. This streamlined process not only enhances customer satisfaction but also helps businesses gather valuable insights for future events.
Description
Gather feedback both online and offline through a dedicated iFEEDBACK® terminal in your establishment or by utilizing iFEEDBACK® integrations on your website. By pinpointing negative ratings, you can respond promptly and manage all feedback centrally through the iFEEDBACK® Helpdesk, where you can create tickets and campaigns for both customers and employees. Seamlessly integrate with platforms like Google, Facebook, and Tripadvisor to address feedback in real-time, ensuring automatic ticket generation and an efficient CRM system. This streamlined approach not only boosts your efficiency but also enhances your ratings, leading to increased sales with minimal effort. Showcase your ratings to your customers to build trust and simultaneously improve conversion rates for bookings and purchases. The solution is tailored for businesses of all sizes, allowing you to easily collect offline feedback with our convenient portable terminals, which come equipped with a genuine iPad. Furthermore, you can manage reviews from your business, website, and various online platforms all from a single, user-friendly interface, making it easier than ever to maintain a positive reputation.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
e-availability
Website
www.e-availability.com
Vendor Details
Company Name
BHM Media Solutions
Founded
2008
Country
Germany
Website
www.ifeedback.de/en/
Product Features
Ticketing
Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
