iFeedback Description
Collect feedback online and offline. You can collect feedback online or in-store via a branded terminal with iFEEDBACK® or through the iFEEDBACK® integrations on you website. Simply identify your negative feedback and respond in real-time. All feedback received can be managed centrally through the iFEEDBACK® Helpdesk. You can create tickets and campaigns for customers and employees. Integrate with Google, Facebook and Tripadvisor to receive feedback in real time. Automatic ticket creation. CRM system. You get higher ratings and more efficiency. You can make more sales with less effort. Show your customers how you rate them. You can increase trust and conversion rates for bookings, purchases, and other activities. Each business can have a customized solution. Use our portable terminals to collect offline feedback. You can also add. Genuine iPad! All your reviews from your website, business, or other online platforms can be managed in one interface.
iFeedback Alternatives
Delighted
Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback.
Customer feedback can be incorporated into your business strategy within minutes, not weeks.
Easily customize NPS, CSAT and CES survey templates in Delighted
- Send surveys directly to customers via email, SMS text, in app, or link URL.
- Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more
- Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports.
- Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference
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Fulcrum
Fulcrum is a field inspection management platform that ensures safer workplaces, higher-quality results, and full compliance. With Fulcrum, organizations can streamline inspections in minutes, manage issues and tasks in one place, effortlessly document and meet regulations, and get consistent actionable insights and reports from teams in the field.
30,000+ users across 100+ countries use Fulcrum to boost their operations, optimize how they leverage their data, and get the most out of inspections.
Empower your team. Start your free trial now!
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SurveyOL
SurveyOL is professional, efficient, and simple. It provides cutting-edge feedback and communication technology that was once only available to large companies. You can choose from many question types, including multiple choice, image choice, dropdown, textbox, comment box, NPS, star rating, slider, grid, ranking, uploads and more. You can download more than 100 survey templates as a foundation for your custom surveys.
SurveyOL allows you to choose from a variety of color themes and can be customized with different fonts and styles. Your response rate can be increased by sharing your surveys via the web, QR code and social media. Its robust analytical tools and real-time responses will allow you to meet your budget and timeline expectations. It is easy to export survey results to Excel Word, Word, PowerPoint, or PDF.
SurveyOL allows you to make better decisions.
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Orbitrics
Real-time data driven decisions will improve your customer and employee experience. This platform is suitable for all businesses. Our web platform makes it easy to create efficient surveys. Our Android/iOS Apps allow you to collect customer feedback via web, tablet, or phone. Our web dashboard provides detailed analytics and insight on customer feedback. To improve customer satisfaction, take affirmative actions based on our analytics. Online surveys can also be used offline. Data is saved on mobile devices until the internet is available. Deep analytics and insights are available based on data entered by survey respondents. Optional feature to display promotions and offers from your organization during surveys. You can choose from different question types such as radio, checkbox and star rating. Multilingual support for taking surveys. Support for images, videos, and other media types during the survey.
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Integrations
No Integrations at this time
Company Details
Company:
BHM Media Solutions
Year Founded:
2008
Headquarters:
Germany
Website:
www.ifeedback.de/en/
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
Online
iFeedback Features and Options
Survey Software
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
iFeedback User Reviews
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