Zetpy Reviews

Zetpy

3.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 1 Rating

Total 3 out of 5 stars
ease 3 out of 5 stars
features 3 out of 5 stars
design 2 out of 5 stars
support 2 out of 5 stars

Description

Tia is a cloud-based platform designed for managing reviews and buyer communications specifically tailored for e-commerce brands, marketplace sellers, and agencies overseeing multiple stores. It consolidates reviews and customer chats from various platforms such as Shopee, Lazada, Tokopedia, and TikTok Shop into a unified workspace. With the aid of AI tools, it can automatically draft and send responses to customer inquiries and reviews, maintaining the brand's distinct voice and adapting to the buyer's language. Teams can implement reply templates and establish rules to ensure consistent handling of recurring customer interactions. Additionally, review analytics categorize customer feedback to highlight both compliments and issues, while comprehensive reports monitor response times and overall store ratings. By integrating marketplace communications, response management workflows, and feedback analysis, Tia equips teams with the tools necessary to oversee customer interactions across multiple stores effectively. Operating entirely in the cloud, Tia eliminates the need for any local software installation, making it accessible and user-friendly for all businesses. Overall, Tia not only streamlines customer communication but also enhances the overall customer experience by providing valuable insights into buyer sentiments.

Description

Zetpy, an omnichannel data platform, allows you to synchronize products, inventory, customers and orders with top South East Asia marketplaces (Lazada and Shopee), shopping cart platforms (Shopify, WooCommerce), Cloud Point of Sales, Xilnex and Storehub, as well as accounting software. (Quickbooks. Xero. SQL. Autocount. Features - Mobile Friendly, Easy to Use UI Future Proof, Extensible via API - Support multiple accounts per marketplace (eg 5 Shopee and 4 Lazada accounts) - Duplicate Products to Multiple Shopee and Lazada Accounts - Full order visibility with up-to date order status (Enabled Faster & Easier Customer Service) - Get insights into your most loyal customers who engage with you through multiple channels Shopee, WooCommerce and Shopify - Product Auto-Import - Product Changes Log (Know which customers made what product changes) Robust Product Variations - Different pricing for marketplaces Bulk Upload Product, Bulk Price Update or Inventory

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Lazada Yes 
Shopee Yes 
TikTok Shop Yes 
AutoCount No 
Magento No 
QuickBooks Online No 
Shopify No 
StoreHub No 
WooCommerce No 
Xero No 
Xilnex No 

Integrations

Lazada Yes 
Shopee Yes 
TikTok Shop Yes 
AutoCount Yes 
Magento Yes 
QuickBooks Online Yes 
Shopify Yes 
StoreHub Yes 
WooCommerce Yes 
Xero Yes 
Xilnex Yes 

Pricing Details

Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Trial Yes 
Free Version No 

Pricing Details

Fromn $35/m
Enterprise plan with API and Integration supported
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

TIA Reviews Pte. Ltd.

Founded

2026

Country

Singapore

Website

tia-reviews.com

Vendor Details

Company Name

Zetpy.com

Founded

2019

Country

Malaysia

Website

www.zetpy.com

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Multi-Channel eCommerce

Catalog Management Yes 
Channel Management Yes 
Data Synchronization Yes 
Email Marketing No 
Inventory Management Yes 
Marketplace Integration Yes 
Mobile Commerce No 
Order Management Yes 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart Yes 
Social Commerce No 

PIM

Content Syndication Yes 
Data Modeling No 
Data Quality Control No 
Digital Asset Management No 
Documentation Management No 
Master Record Management No 
Version Control No 

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