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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Things5 is a robust Internet of Things (IoT) platform tailored for brands and original equipment manufacturers (OEMs). This platform is crafted to facilitate customer applications, enhance research and development efforts, and elevate after-sales service through the use of analytical data. Seamlessly connect a variety of products including home appliances, professional tools, industrial equipment, vehicles, and medical devices. The operation is straightforward: Things5 consolidates all analytics data in one central hub, allowing for the creation of innovative 360° services that range from applications to comprehensive big data analytics tools, reporting capabilities, and specialized service tools. It comes equipped with ready-to-use features that not only include core analytics but also a complete back office for overseeing your product fleet, managing devices, and handling user accounts effectively. To ensure security and reliability, Things5 collaborates with leading industry partners and employs state-of-the-art technologies to uphold stringent security standards, currently adhering to OWASP guidelines and GDPR regulations. Additionally, the platform offers a full suite of tools, including real-time status monitoring, device activation, and management functionalities, empowering users to maintain optimum control and oversight over their connected devices. This comprehensive approach positions Things5 as a pivotal resource for modern businesses looking to harness the power of IoT.

Description

Zervicio.com provides a cloud-based platform designed for After Sales Service, allowing businesses to streamline their customer support operations. This innovative solution connects customers directly with service teams, ensuring that customers, agents, and service managers can communicate effortlessly from any location at any time. As a comprehensive after-sales service tool, Zervicio empowers users to efficiently oversee and monitor service requests and complaints. While providing excellent customer service can be costly and challenging due to the need to manage individual schedules and team dynamics, Zervicio transforms your aspirations into reality by offering tailored service experiences to your clientele. With the ability to make swift decisions regarding service tickets, service managers can promptly guide their field teams to address issues effectively. Furthermore, Zervicio boasts an advanced Knowledge Repository, enabling users to deploy, educate, and cultivate knowledge and expertise. The Service Cloud can be accessed conveniently from any remote location, enhancing flexibility and responsiveness in service management. Consequently, Zervicio not only simplifies the after-sales process but also enhances the overall customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$20.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

VISup

Country

Italy

Website

visup.co

Vendor Details

Company Name

Manage Smart Solutions

Country

India

Website

www.zervicio.com

Product Features

IoT

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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Alternatives

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