Compare TheLoops vs. Zendesk Sunshine

Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

By effortlessly handling diverse invoice formats from various channels and seamlessly integrating with your ERP system, Neil automates the entire AP process. This empowers your team to focus on strategic initiatives while Neil ensures accurate and timely invoice processing with an impressive 85%+ accuracy rate. Going beyond conventional RPA and OCR limitations, Neil leverages advanced AI and machine learning to extract critical data, optimize workflows, and maintain open communication with vendors. Result? 90% straight-through processing (STP), significantly reduced human error, strengthened vendor satisfaction, and overall optimized cash flow with better visibility and vendor discounts with timely payments.

Intercom is an AI-driven customer service platform designed to help businesses deliver fast, personalized support across multiple communication channels. Established in 2011, the platform includes advanced AI-powered tools such as the Fin AI Agent for instant, automated responses, AI Copilot to assist support teams with real-time solutions, and AI Analyst for actionable insights. Serving over 25,000 companies worldwide—including major brands like Atlassian, Amazon, and Microsoft—Intercom facilitates over 500 million customer interactions each month. With a strong focus on innovation, the company continuously enhances customer engagement and support efficiency. Headquartered in San Francisco, Intercom also operates offices in Chicago, Dublin, Sydney, and London to support its global customer base.

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

TestRail's web-based software test case management allows you to efficiently manage, track, report, and report on your software testing. Team productivity can be boosted with real-time insight into testing progress. TestRail's intuitive interface allows you to collaborate with others using comments, attachments, and feedback loops. Create personalized to-do lists. Get email notifications. Forecast test completion dates and estimate effort. Start testing and select cases to be executed using powerful filters. You can track progress using historical time data. To adjust assignments and resources, monitor the workload of your team. Capture the results from manual testing or receive real-time feedback via test automation. Create traceability and coverage reports that cover requirements, tests, and deficiencies. Generate meaningful reports Compare the results from multiple configurations and test runs. TestRail integrates seamlessly with the most popular issue tracking and test automation tools. Get the Atlassian Marketplace free TestRail JIRA plug in

All-in-one property management software that helps property managers and owners make more money, get organized, and grow. Simplify property management with easy-to-use, secure, and reliable software. With cutting-edge technology, world-class support, and free educational resources, DoorLoop empowers you to grow personally, professionally, and financially.

FuelCloud is a fuel technology company that is changing the way fuel management and distribution works. FuelCloud was founded by fourth-generation fuel jobbers. Its products solve the problems companies face when trying to track and maximize fuel. FuelCloud FMS, FuelCloud's flagship product, is a cloud-based fuel management software that makes managing bulk fuel supplies and monitoring them easier. FuelCloud's transaction tracking technology powers the FuelCloud Truck System, a fuel delivery system that streamlines fuel jobbers' delivery and fleet fueling operations.

Sauce Labs is the largest continuous testing cloud in the world for web and mobile apps. This gives development teams from the top digital brands the ability to deliver apps faster, without compromising on quality. With extensive device and testing coverage, streamlined beta distribution, best-in class error monitoring, and constant feedback loops during your app development cycle, you can release better mobile apps faster. Your mobile apps will always work in real-world scenarios on any device and browser. Sauce Labs' end-to-end solutions for mobile quality enable organizations to deliver mobile apps in a modern era of DevOps driven development. They can achieve quality and speed at all stages of app development - from conception to production. We have you covered, no matter what your testing needs are, the application type you're developing, or your role within the mobile SDLC.

You can now add new customer data to all your marketing tools. No need for expensive CDP, manual csv uploads, or SQL. DinMo can be set up in less than 30 minutes. This is simplicity at its finest. Audience Building Simplified: Create any audience with our intuitive Audience manager, no SQL required. One-Click activation: Connect your customer data to your business tools in a single click. CSV exports, Jira tickets are gone. Dynamic Audience management: Get continuously updated data across all synced platform, ensuring that your strategies are always powered by the freshest data.