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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Overseeing the requirements of a large workforce, whether in the office or remote, presents a significant challenge for IT departments. This responsibility is becoming increasingly difficult due to budget constraints, staffing reductions, an influx of necessary applications, and evolving workplace trends like remote work and personal device usage. The Thrive Platform, driven by ServiceNow, empowers IT teams to enhance service delivery while minimizing time and effort. By facilitating self-service options and automating routine tasks, such as password resets and onboarding processes, the Thrive Platform revolutionizes IT operations. It offers personalized experiences based on job roles, simplifying daily tasks for IT professionals while making technology self-service intuitive for all users. Supported by a committed team of experts at Thrive, the platform enhances overall efficiency through customized workflows and straightforward guidance, ultimately improving the work experience for everyone involved. This innovative approach not only streamlines IT processes but also fosters a more productive and satisfying work environment.

Description

Key Account Management and Advisory Platform that supports both the customer and IT provider. vCIOToolbox assists MSP's to identify technology gaps and meet the requirements of small and large businesses. This will allow you to stay ahead of cyber threats, bad actors, and cyber threats. MSP's, MSSP's, and other service providers can use our consistent, repeatable, and easy process to ensure that their customers have the right technology and that it is aligned with their business goals. Cybersecurity is complex and new threats are constantly emerging. While tools can provide protection, that is only one part of the story. Customers need a Cybersecurity Sherpa. With our GRC tools MSPs and MSSPs can conduct assessments or launch a Compliance as a Service Program to help mitigate risk. This will increase revenue for the provider. You can monitor the satisfaction and performance of your services with those who matter.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Kaseya BMS
Abiquo
Amazon Web Services (AWS)
Anywhere365
Autotask PSA
Calabrio ONE
Cisco CX Cloud
Citrix Analytics
Corero SmartWall
Fortinet SD-WAN
Gamma
Infinidat Elastic Data Fabric
KnowBe4
Microsoft 365
Microsoft Azure
MyGlue
Network Glue
Qualys TruRisk Platform
Zerto

Integrations

Kaseya BMS
Abiquo
Amazon Web Services (AWS)
Anywhere365
Autotask PSA
Calabrio ONE
Cisco CX Cloud
Citrix Analytics
Corero SmartWall
Fortinet SD-WAN
Gamma
Infinidat Elastic Data Fabric
KnowBe4
Microsoft 365
Microsoft Azure
MyGlue
Network Glue
Qualys TruRisk Platform
Zerto

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$129 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

The Thrive Platform

Country

United States

Website

thrivenextgen.com/thrive-platform/

Vendor Details

Company Name

vCIOToolbox

Founded

2018

Country

United States

Website

vciotoolbox.com

Product Features

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

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