Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our mission is to enhance your daily operations by acting as an integral part of your team, meticulously crafting and implementing marketing strategies that address your ongoing challenges. We aim to generate significant results for both your brand and financial performance by bringing innovative insights and a wealth of experience to the ever-evolving marketing landscape—one that is creative, strategic, results-focused, and, above all, omni-channel. We streamline routine marketing processes through comprehensive project management that commences with in-depth research and analysis, features astute creative guidance, and seamlessly integrates various channels and touchpoints to elevate your brand's visibility and prestige. Central to our efforts is the concept of branding, which serves as the foundation for our content creation, campaign development, and audience engagement. Whether you are launching a new initiative or rejuvenating an established brand identity, our strategic mindset and inventive creativity will transform your brand perception in a remarkable way. Ultimately, our goal is to ensure your brand not only stands out but thrives in today’s competitive market.

Description

We specialize in enhancing customer experience consulting, designing employee engagement initiatives, mapping customer journeys, and facilitating organizational transformations. Elevate your market presence by crafting a unique customer experience strategy and effectively implementing it. As a premier consultancy in customer experience, we introduce Customer Types alongside an improved user interface in the Touchpoint Dashboard. This innovative Customer Types feature allows users to create, manage, and associate various customer categories directly within their journey maps, streamlining the process. The upgraded interface simplifies previously complex interactions, enhancing usability for Touchpoint Dashboard users. "Now our users can assign specific touchpoints to all customers, segments, personas, employees, individuals, and any other group they wish to represent," remarked Peter Haid, Chief Product Officer of Touchpoint Dashboard. "I truly appreciate how this feature beautifully and flexibly humanizes customers within the context of their journey maps." This enhancement not only improves user engagement but also fosters a deeper understanding of customer relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

The Shamrock Companies

Founded

1978

Country

United States

Website

shamrockcompanies.net

Vendor Details

Company Name

Strativity Group

Country

United States

Website

strativity.com

Product Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Alternatives

Alternatives

BSI CX Reviews

BSI CX

BSI Business Systems Integration AG