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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Vantage®, a powerful, scalable and software-enabled media processing system, manages all media services, from the point of capture to the point at distribution. Vantage allows content producers, distributors, and content owners to quickly, easily and cost-effectively ingest and edit, transcode and QC their media. It also allows them to package, monetize and distribute it. Vantage's media processing platform is built on a flexible service-oriented architecture. It is composed of separate services and connectors that work together to create powerful automated workflows. All this is under unified system control. Vantage services include transcoding, metadata processing, content analysis, and media capture. Vantage connectors allow seamless integration at API-level with third-party systems.

Description

Vantage Point, Pipkins' top enterprise workforce management product (EWM), features comprehensive scheduling, forecasting and planning functionality for enterprise-wide, multi-site, contact centre workforce management (WFM), and performance management. Pipkins understands that every contact is important to us. Vantage Point handles all contact that comes into organizations. This includes calls, chats, text messages, e-mails, and back office work items. Pipkins uses our state-of the-art algorithms, which were developed by Dr. James Pipkins. Vantage Point is the most accurate forecasting software on the market. This allows companies to solve complex operational problems in today's multi-faceted, multi-channel workforce management environment. Vantage Point provides organizations with a proven WFM solution that can automate processes and reduce costs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

8x8 Contact Center
ADP Workforce Now
Amazon API Gateway
Aspect
Avaya Experience Platform
Avid Media Composer
BuyDRM
Cisco CX Cloud
FileCatalyst
Five9
GV Orbit
IBM Aspera
Kaleris
Nielsen Sports
OpenText Data Center Automation
Paylocity
RingCentral RingCX
Salesforce
Zendesk
eMAM

Integrations

8x8 Contact Center
ADP Workforce Now
Amazon API Gateway
Aspect
Avaya Experience Platform
Avid Media Composer
BuyDRM
Cisco CX Cloud
FileCatalyst
Five9
GV Orbit
IBM Aspera
Kaleris
Nielsen Sports
OpenText Data Center Automation
Paylocity
RingCentral RingCX
Salesforce
Zendesk
eMAM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Telestream

Website

www.telestream.net

Vendor Details

Company Name

Pipkins

Founded

1983

Country

United States

Website

www.pipkins.com

Product Features

Video Editing

3D Video Editing
Audio Tools
Brand Overlay
Collaboration
Media Library
Social Sharing
Speed Adjustment
Split / Merge
Supports HD Resolution
Text Overlay
Video Capture
Video Stabilization

Product Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Alternatives

Vantage Reviews

Vantage

Vantage Markets

Alternatives