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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

TelcoSwitch stands at the forefront of telecommunications innovation, dedicated to providing UK enterprises with the most efficient and affordable means to harness Unified Communications as a Service. We cater to both channel partners and direct customers, offering straightforward initial and ongoing licensing options tailored to every organization. With a robust technical training program and a dedicated support helpdesk located in London, it’s no wonder we maintain an impressive 97% customer satisfaction rating. Joining the TelcoSwitch channel partner network comes at no cost, and we avoid restrictive practices such as forecasting and minimum commitments that could hinder your growth. Our extensive range of resources, from training materials to customer-facing sales documents, empowers you to promote your brand effectively, all while being backed by our industry-leading solutions and infrastructure. Moreover, we continuously strive to enhance our offerings, ensuring that our partners and customers receive the utmost value and support.

Description

channelSUITE™ comprises a suite of cloud-based software tools designed to facilitate the management and enhancement of a company’s distribution networks. Transform data from your spreadsheets and insights from your team into organized information and actionable business rules. Essentially, we will configure the preferred channelSUITE application specifically for your needs. Throughout this process, we will maintain communication and collaboration with the channel team to ensure that all stakeholders are adequately updated. It is essential to conduct thorough tests of the application under realistic scenarios to avoid any unexpected issues and to prepare all participants for the final implementation or transition. The architecture of channelSUITE applications is designed to support customization, allowing for the development of tailored features that address specific business requirements. In certain instances, entirely new custom channel applications can be integrated into the channelSUITE ecosystem to support additional business processes, enhancing overall operational efficiency. This flexibility ensures that your organization can adapt swiftly to changing market demands and leverage unique opportunities.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

TelcoSwitch

Founded

2015

Country

United Kingdom

Website

telcoswitch.com

Vendor Details

Company Name

Purplewire

Country

United States

Website

purplewire.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

Lead Management

Activity Tracking Yes 
Campaign Management No 
Lead Capture Yes 
Lead Distribution Yes 
Lead Nurturing Yes 
Lead Scoring Yes 
Lead Segmentation Yes 
Pipeline Management Yes 
Prospecting Tools No 
Source Tracking Yes 

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