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Description
Since 2003, we have been dedicated to assisting small and medium-sized enterprises in their growth journeys. Our offerings include a variety of cost-effective phone systems equipped with a multitude of features, high-speed internet services, and comprehensive IT and cybersecurity solutions. In recent years, VoIP (Voice over Internet Protocol) technology has progressed, facilitating a seamless transition of voice services to the ‘cloud.’ The term cloud generally describes services hosted in data centers that are accessed via the internet. Cloud telephony specifically pertains to voice services, focusing on replacing conventional telephone equipment like PBXs with services provided by third parties. By implementing intelligent call management and analyzing behavioral patterns, businesses can significantly enhance customer satisfaction and make more informed decisions. This advancement allows smaller companies to effectively compete with larger corporations by expanding their geographic reach and improving initial customer interactions. Additionally, users can remotely access their systems from any location, ensuring that they maintain the full functionality of their office phones while on the go. Embracing these technologies can dramatically elevate a business's operational efficiency and customer engagement.
Description
As an all-encompassing solution provider that spans consulting, implementation, and operational support, we deliver optimal solutions aimed at achieving the highest levels of customer satisfaction. The rexxact CRM is capable of offering a range of pre-configured standard solutions for various scenarios, including but not limited to sales force and key account management, reporting processes, pharmaceutical CRM, as well as services for consulting, IT, finance, and both retail and wholesale sectors. Centered around individuals, the rexxact CRM ensures that both customers and users are prioritized within the software design. Surrounding the customer are tailored processes and workflows that cater to their unique needs, emphasizing personalization in their breadth and depth. Moreover, regardless of its nomenclature, rexxact event management guarantees unparalleled flexibility. It allows users to establish foundational data such as descriptions, venues, dates, statuses, and stages of their events or marketing campaigns through customizable parameters, ultimately enhancing user experience and operational efficiency. This adaptability positions rexxact CRM as a vital tool for businesses aiming to streamline their workflows while prioritizing client engagement.
API Access
Has API
API Access
Has API
Integrations
Microsoft Outlook
Pricing Details
$30 per month
Free Trial
Free Version
Pricing Details
€50 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Telappliant
Country
United Kingdom
Website
www.telappliant.com
Vendor Details
Company Name
rexxact
Country
Germany
Website
www.rexxact.com
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management