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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

TalQ is a sophisticated cloud-based call accounting system tailored specifically for the hospitality sector, featuring an automated voicemail capability. This innovative solution empowers hotels to accurately monitor and charge for customer calls and room service requests, which leads to enhanced billing accuracy and operational effectiveness. With its role-based access control, the platform ensures that data remains secure while allowing administrators to efficiently oversee user permissions. TalQ also includes integrated deployment monitoring, which consolidates data from various properties globally into a single platform, offering valuable insights through a user-friendly dashboard. The automated voicemail function not only streamlines customer communications but also boosts guest satisfaction by allowing for swift responses to inquiries. Furthermore, TalQ encompasses additional services such as mini bar management, wake-up calls, room service, and personal voice mailboxes, all of which enrich the overall guest experience. Its versatility is evident as the solution seamlessly integrates with both on-premises setups and cloud PBX systems, providing users with choices in how they deploy the service. Overall, TalQ represents a comprehensive tool designed to enhance operational workflows and elevate guest services.

Description

WorldVue stands out as a premier supplier of in-room entertainment and connectivity solutions tailored for the hospitality sector. Their main offering, the WorldVue HUB, is a versatile platform crafted to elevate the guest experience by providing features like interactive channel guides, streaming applications, in-room checkout, and live event broadcasts. This HUB integrates effortlessly with existing property management systems and room control technologies, enabling hotels to curate and customize content and services for their visitors. Moreover, WorldVue extends its offerings to include TV programming with adjustable channel lineups, both wired and wireless networking solutions, low voltage cabling, and security systems, all designed to enhance operational efficiency while boosting guest satisfaction. With operations spanning the globe, WorldVue caters to more than 7,000 properties and oversees close to 900,000 rooms, showcasing a robust dedication to pioneering technological solutions within the hospitality industry. Their innovative approach not only transforms guest experiences but also supports hotels in optimizing their service delivery and operational processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

QBurst

Founded

2004

Country

United States

Website

www.qburst.com/en-us/products/talq/

Vendor Details

Company Name

WorldVue

Founded

1975

Country

United States

Website

www.worldvue.com

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Product Features

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