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Description
Tablekeep is a booking software tailored for independent dining establishments across Australia, including restaurants, cafes, and bars. This system operates directly through the venue’s website, ensuring that all bookings, guest lists, and customer interactions remain exclusive to the venue itself. Offering a straightforward monthly fee starting at $79, it eliminates commission charges per reservation, fees for individual diners, and costs related to the covers that would have been collected regardless. The service includes a customizable booking widget for any website, along with a dedicated booking page, a floor plan that facilitates table assignments, a run sheet for managing walk-ins and waitlists, guest profiles that allow for self-service modifications and cancellations, and a comprehensive reporting dashboard. Notifications and reminders are sent using the venue's own domain, making them appear professional and personal rather than generic communications from a third party. Additional premium features include the option for deposits and protection against no-shows through Stripe without incurring platform fees, the ability to sell set menus and supplementary items at the time of booking, the organization of ticketed events, and an AI assistant that utilizes the venue's unique data to enhance customer experience. Moreover, this innovative approach helps foster stronger connections between the restaurant and its guests, ultimately driving customer loyalty and satisfaction.
Description
Introducing a straightforward electronic reservation system designed for restaurants, simpleERB is the ultimate diary and booking management tool that enhances customer service for every diner. This user-friendly platform keeps track of customer preferences and information, enabling you to operate your restaurant more effectively while boosting your revenue. Affordable and easy to maintain, you can quickly register and set up your reservation system without hassle. With a flexible monthly contract that requires no long-term commitment, you have the freedom to pause or resume your plan at any time, as well as adjust your subscription based on your business needs. There's no need for additional hardware; the system is compatible with PCs, Macs, Windows POS systems, and iPads, allowing for multi-user access. From 5pm, a recognized leader in the industry, has facilitated millions of online reservations for restaurants. You can manage bookings through various channels such as your website, Facebook, Twitter, and Instagram, while securely processing deposits and credit card information to eliminate "No Shows." Additionally, simpleERB allows you to build a comprehensive customer database and manage waitlists, all while sending automatic SMS and email reminders to keep your patrons informed. This system not only streamlines your booking process but also fosters a personalized dining experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Facebook
No
Instagram
No
Spillover
No
Tripadvisor
No
X (Twitter)
No
Integrations
Facebook
Yes
Instagram
Yes
Spillover
Yes
Tripadvisor
Yes
X (Twitter)
Yes
Pricing Details
$79 AUD/month (flat, not per u
Free Trial
No
Free Version
No
Pricing Details
$18.50 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Tablekeep
Founded
2023
Country
Australia
Website
tablekeep.com.au
Vendor Details
Company Name
simpleERB
Country
United Kingdom
Website
www.simpleerb.com/home/
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
