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Description
Tablekeep is a booking software tailored for independent dining establishments across Australia, including restaurants, cafes, and bars. This system operates directly through the venue’s website, ensuring that all bookings, guest lists, and customer interactions remain exclusive to the venue itself. Offering a straightforward monthly fee starting at $79, it eliminates commission charges per reservation, fees for individual diners, and costs related to the covers that would have been collected regardless. The service includes a customizable booking widget for any website, along with a dedicated booking page, a floor plan that facilitates table assignments, a run sheet for managing walk-ins and waitlists, guest profiles that allow for self-service modifications and cancellations, and a comprehensive reporting dashboard. Notifications and reminders are sent using the venue's own domain, making them appear professional and personal rather than generic communications from a third party. Additional premium features include the option for deposits and protection against no-shows through Stripe without incurring platform fees, the ability to sell set menus and supplementary items at the time of booking, the organization of ticketed events, and an AI assistant that utilizes the venue's unique data to enhance customer experience. Moreover, this innovative approach helps foster stronger connections between the restaurant and its guests, ultimately driving customer loyalty and satisfaction.
Description
VenueStack is venue management software for nightclubs, lounges, beach clubs, festivals and ticketed event venues. It combines ticket sales, table reservations with deposits, and multi-entry passes with the tools staff use on the night: a door scanner for phones and iPads that keeps working offline, a shared door counter, and a live floor map for seating, moving and completing reservations.
Guests buy from the venue's branded booking page or website widgets and pay through the venue's own Stripe account by card, Apple Pay or Google Pay, then keep their tickets, bookings and passes in a passwordless customer account or in Apple Wallet and Google Wallet.
Owners and managers get a customer list with tags, email campaigns, guest chat with an optional AI concierge, Pulse alerts for anything that needs attention during service, role-based staff permissions, and reports on sales, tickets, tables, passes and door counts. Support is provided through a help center, guided in-app walkthroughs, email and in-app chat. VenueStack is offered as one plan with every feature and a 14-day free trial.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Apple Pay
No
Apple Wallet
No
Google Ads
No
Google Analytics
No
Google Pay
No
Google Wallet
No
Meta Pixel
No
Stripe
No
Stripe Connect
No
TikTok Ads
No
Integrations
Apple Pay
Yes
Apple Wallet
Yes
Google Ads
Yes
Google Analytics
Yes
Google Pay
Yes
Google Wallet
Yes
Meta Pixel
Yes
Stripe
Yes
Stripe Connect
Yes
TikTok Ads
Yes
Pricing Details
$79 AUD/month (flat, not per u
Free Trial
No
Free Version
No
Pricing Details
$180/month
One plan with every feature: $200 per month, or $180 per month billed annually ($2,160 per year), per venue. 14-day free trial. No contracts, no feature tiers.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Tablekeep
Founded
2023
Country
Australia
Website
tablekeep.com.au
Vendor Details
Company Name
VenueStack
Founded
2026
Website
www.venuestack.io
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
Venue Management
VenueStack serves as a comprehensive solution for nightclubs, lounges, beach clubs, festivals, and various event locations. It enables ticket sales, online table reservations with deposits, and the option to purchase multi-entry passes, all from a single personalized booking page or website widgets. Customers can conveniently pay using credit cards, Apple Pay, or Google Pay, and they have the option to add tickets to their Apple or Google Wallet. On event nights, staff can effortlessly check in guests using a phone or iPad, even without internet access, and manage the venue's layout with a real-time table map. Enjoy a complete package with all features included and a 14-day free trial to explore.
Attendee Management
Yes
Billing & Invoicing
No
Contract Management
No
Customer Management
Yes
Event Management
Yes
Food & Beverage Management
No
Multi-Facility
No
Reservations Management
Yes
Resource Booking
No
Sales Management
No
Staff Management
Yes
