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Description
Tablekeep is a booking software tailored for independent dining establishments across Australia, including restaurants, cafes, and bars. This system operates directly through the venue’s website, ensuring that all bookings, guest lists, and customer interactions remain exclusive to the venue itself. Offering a straightforward monthly fee starting at $79, it eliminates commission charges per reservation, fees for individual diners, and costs related to the covers that would have been collected regardless. The service includes a customizable booking widget for any website, along with a dedicated booking page, a floor plan that facilitates table assignments, a run sheet for managing walk-ins and waitlists, guest profiles that allow for self-service modifications and cancellations, and a comprehensive reporting dashboard. Notifications and reminders are sent using the venue's own domain, making them appear professional and personal rather than generic communications from a third party. Additional premium features include the option for deposits and protection against no-shows through Stripe without incurring platform fees, the ability to sell set menus and supplementary items at the time of booking, the organization of ticketed events, and an AI assistant that utilizes the venue's unique data to enhance customer experience. Moreover, this innovative approach helps foster stronger connections between the restaurant and its guests, ultimately driving customer loyalty and satisfaction.
Description
Looking to boost your restaurant's income and streamline operations? Explore our innovative solutions designed to enhance your visibility, elevate reservations during slower times, and provide you with an exceptionally efficient customer management system along with a seating plan. TheFork stands as the leading platform for restaurant discovery and reservations, operating in 13 countries worldwide! You can now create a personalized page at no cost, accessible on all devices. This model ensures a mutually beneficial arrangement for your dining establishment. Consider introducing special promotions or joining our YUMS loyalty program and events to drive bookings during off-peak times. Minimize no-show rates by utilizing TheFork's features, which include automatic confirmation messages via email and SMS, a guest reliability score, and credit card pre-authorization. For over 14 years, TheFork has collaborated with nearly 60,000 restaurants to help them thrive, offering free training sessions, expert guidance, and dedicated customer support tailored to their needs. By leveraging these resources, your restaurant can achieve greater success and attract a loyal customer base.
API Access
Has API
API Access
Has API
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Integrations
Mapal Culture Suite
Painapo
ProvenExpert.com
SevenRooms
iVvy Venue Management
Integrations
Mapal Culture Suite
Painapo
ProvenExpert.com
SevenRooms
iVvy Venue Management
Pricing Details
$79 AUD/month (flat, not per u
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Tablekeep
Founded
2023
Country
Australia
Website
tablekeep.com.au
Vendor Details
Company Name
Tripadvisor
Founded
2000
Country
United States
Website
www.theforkmanager.com/en-gb
Product Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Product Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management