TheFork Description

You want to maximize your restaurant's revenue and increase your activity. Our solutions will help you increase visibility, increase reservations during off-peak times, and provide you with an efficient system for managing customers and seating plans. TheFork is the world's first restaurant booking and discovery platform. It is available in 13 countries. Get a personalized page now, which will be visible on all devices. A win-win management model for your restaurant. To increase off-peak bookings, you can offer special offers or take part in the YUMS loyalty program. TheFork tools like automatic confirmation emails and SMS, guest reliability score, and credit card imprint can help you reduce no-shows. TheFork teams have been working with nearly 60,000 restaurants over 14 years to help them grow their businesses by providing free trainings, expert support and customer service.

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Resengo is a state-of-the-art communication and reservation system for restaurants. Resengo allows you to maximize the occupancy in and between your restaurants, reduce no-shows risks and provide personal communication to your guests. Resengo is used by more than 4000 restaurants, from small bistros to high-volume restaurants to three-star restaurants. Your restaurant will be listed on our consumer resengo platform, which allows users to search restaurants based upon real-time availability and a objective, restaurant-centric review system powered only by real guests.
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Integrations

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Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Tripadvisor
Year Founded:
2000
Headquarters:
United States
Website:
www.theforkmanager.com/en-gb

Media

TheFork Screenshot 1
TheFork Screenshot 1 TheFork Screenshot 2 TheFork Screenshot 3
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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Customer Support
Phone Support
Online

TheFork Features and Options

Restaurant Reservations Software

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

TheFork User Reviews

Write a Review
  • Name: James H.
    Job Title: Hotel manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Censorship of staff being bullied

    Edited: May 03 2023

    Summary: Unhappy with this biased service, it's unfair to customers and staff.

    When I complained they just said read terms and conditions and told me to not reply.

    Positive: Not sure.
    Can't think of anything positive.
    Only negative things come to mind.
    It's a pity they censor your reviews.

    Negative: I gave a genuine review about staff being bullied all night. TheFork told me this review breached the terms and conditions....

    Read More...
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