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Description
Tablekeep is a booking software tailored for independent dining establishments across Australia, including restaurants, cafes, and bars. This system operates directly through the venue’s website, ensuring that all bookings, guest lists, and customer interactions remain exclusive to the venue itself. Offering a straightforward monthly fee starting at $79, it eliminates commission charges per reservation, fees for individual diners, and costs related to the covers that would have been collected regardless. The service includes a customizable booking widget for any website, along with a dedicated booking page, a floor plan that facilitates table assignments, a run sheet for managing walk-ins and waitlists, guest profiles that allow for self-service modifications and cancellations, and a comprehensive reporting dashboard. Notifications and reminders are sent using the venue's own domain, making them appear professional and personal rather than generic communications from a third party. Additional premium features include the option for deposits and protection against no-shows through Stripe without incurring platform fees, the ability to sell set menus and supplementary items at the time of booking, the organization of ticketed events, and an AI assistant that utilizes the venue's unique data to enhance customer experience. Moreover, this innovative approach helps foster stronger connections between the restaurant and its guests, ultimately driving customer loyalty and satisfaction.
Description
Utilize tools that enable you to tailor floor plans, designate VIP tables, and monitor your guests seamlessly across various devices. Gain valuable insights into performance metrics and access comprehensive reports at the conclusion of each evening. With TablelistPro, you can add reservations that sync in real-time across all devices. Our interactive floor plans allow for drag-and-drop table placement, enabling you to view and modify your upcoming bookings instantly. Send detailed reservation and ticketing reports automatically to owners, managers, and staff at the end of each night, simplifying the communication process. Say goodbye to credit card authorization forms; instead, safely collect payments to confirm your VIP reservations. You can request full pre-payments, deposits, or credit card authorizations, effectively decreasing "no-shows" by 99% and safeguarding against chargebacks. TablelistPro ensures PCI compliance, providing an extra layer of security. Our integrated fraud protection software reduces credit card fraud by 99%, flagging potentially fraudulent customers and automatically cancelling orders from those deemed to be at extreme risk. This comprehensive system not only streamlines operations but also enhances the overall guest experience, making it an indispensable tool for event management.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Insightly
Mailchimp
Pricing Details
$79 AUD/month (flat, not per u
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Tablekeep
Founded
2023
Country
Australia
Website
tablekeep.com.au
Vendor Details
Company Name
TablelistPro
Founded
2012
Country
United States
Website
www.tablelistpro.com/features/table-management
Product Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Product Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
