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Description
TPTracker is a versatile cloud-based platform aimed at enhancing tenant engagement for social housing organizations, charities, social enterprises, and their associated teams. It can integrate with your current database or function independently, offering a range of modular tools that simplify access to personal information, contact details, profiling fields, and communication preferences. This platform supports intuitive one-on-one messaging alongside multi-channel survey options, including SMS, phone, mail, online, and face-to-face interactions, making it easier to gather feedback, record consent, and ensure GDPR compliance. By enabling teams to solicit and evaluate resident input, assess tenant satisfaction, track participation, refine support systems, and report on social value along with regulatory compliance, TPTracker facilitates these processes through customizable surveys, comprehensive lookup and profiling features, and robust built-in analytics. As a result, organizations can enhance their interactions with tenants and make data-driven decisions to improve overall service delivery.
Description
Keep a complete record of interactions with your contacts by categorizing and characterizing them as you see fit. This all-in-one solution allows you to manage phone calls, emails, letters, and personal relationships seamlessly through a single CRM system. Our tool not only adheres to GDPR data protection standards but also automates the documentation of various processes. With a centralized data repository, you can say goodbye to fragmented solutions by designing your own database structure. It facilitates cost planning, invitation dispatch, online registration forms, and participant management with ease. Everything is streamlined for efficiency, featuring user-friendly interfaces reminiscent of Windows, complete with handy shortcuts. You can also oversee your sales opportunities through visualized processes and adjust your sales pipeline effortlessly using drag and drop functionality. This CRM software, along with its dedicated support and extensive documentation, is entirely developed and provided in Germany, ensuring you have all the resources you need at your fingertips. Additionally, the system is designed to evolve with your business needs, allowing for future enhancements and customizations.
API Access
Has API
API Access
Has API
Integrations
Inxmail
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TPTracker
Country
United Kingdom
Website
www.tptracker.com
Vendor Details
Company Name
combit
Founded
1989
Website
www.combit.net
Product Features
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management