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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

THAT WAS AI serves as a cloud-based voice support solution tailored for Shopify merchants. This innovative service links the catalog, order, customer, and policy data of a Shopify store to a phone assistant that effectively manages incoming customer calls. It is capable of placing orders, checking the status of existing orders, updating eligible shipping addresses, canceling unfulfilled orders, and addressing product inquiries. When faced with inquiries beyond its set permissions or when lacking confidence in a response, the assistant can generate a support ticket or seamlessly transfer the call to a human representative while retaining the context of the conversation. Merchants have the flexibility to connect a new phone number via Twilio or utilize an existing one through a SIP trunk. Additionally, the product facilitates outbound calls targeting customers who have abandoned their carts, enabling the assistant to provide answers to questions and assist with completing purchases. The included dashboard features comprehensive call logs, transcripts, summaries, and analytical insights, enhancing the overall service experience. It is specifically designed to meet the needs of Shopify store owners and their support teams as they navigate phone-based service and order-related inquiries. This integration not only streamlines customer interactions but also improves efficiency in handling various support tasks.

Description

UnlimCall is an innovative platform that harnesses AI to automate voice-based customer interactions, enabling businesses to streamline their phone communications with intelligent voice agents. This versatile solution facilitates both incoming and outgoing calls for various purposes such as lead qualification, appointment setting, customer service, follow-up interactions, surveys, and sales efforts. By integrating conversational AI, telephony systems, efficient call routing, recording capabilities, detailed analytics, and workflow automation, UnlimCall offers a comprehensive package for organizations. The AI voice agents are designed to engage users in fluid conversations, respond to inquiries, gather necessary information, route calls to human representatives, and seamlessly connect with external applications via APIs and webhooks. Among its standout features are automated outbound calling, conversation recording, analytics for conversations, SIP connectivity, integration with CRM systems, insightful reporting dashboards, and accessible developer APIs. UnlimCall empowers businesses to enhance their customer communication strategies, boost operational efficiency, and ensure that customer interactions remain consistently positive and effective, ultimately leading to better overall satisfaction and engagement. As a result, organizations utilizing UnlimCall can expect a significant transformation in how they manage customer relationships and operational workflows.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify Yes 
Twilio Yes 

Integrations

Shopify No 
Twilio No 

Pricing Details

$62/month
Basic is $62/month for the first 3 months under the launch offer, then $89/month. The plan includes 200 call minutes per month, one connected store, and one voice assistant. Additional usage is $0.46/minute. Charges are in USD; recurring and usage charges are billed every 30 days.
Free Trial Yes 
Free Version Yes 

Pricing Details

$396/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

THAT WAS AI

Founded

2024

Country

India

Website

www.thatwasai.com

Vendor Details

Company Name

UnlimCall

Founded

2026

Country

United States

Website

unlimcall.com

Product Features

Product Features

Alternatives

No Alternatives

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