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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

THAT WAS AI serves as a cloud-based voice support solution tailored for Shopify merchants. This innovative service links the catalog, order, customer, and policy data of a Shopify store to a phone assistant that effectively manages incoming customer calls. It is capable of placing orders, checking the status of existing orders, updating eligible shipping addresses, canceling unfulfilled orders, and addressing product inquiries. When faced with inquiries beyond its set permissions or when lacking confidence in a response, the assistant can generate a support ticket or seamlessly transfer the call to a human representative while retaining the context of the conversation. Merchants have the flexibility to connect a new phone number via Twilio or utilize an existing one through a SIP trunk. Additionally, the product facilitates outbound calls targeting customers who have abandoned their carts, enabling the assistant to provide answers to questions and assist with completing purchases. The included dashboard features comprehensive call logs, transcripts, summaries, and analytical insights, enhancing the overall service experience. It is specifically designed to meet the needs of Shopify store owners and their support teams as they navigate phone-based service and order-related inquiries. This integration not only streamlines customer interactions but also improves efficiency in handling various support tasks.

Description

Tikra offers server-side conversion tracking for both Shopify and WooCommerce online stores. It captures paid orders and transmits eligible purchase events from its servers to various advertising and analytics platforms, provided that buyer consent is granted. Store owners can analyze their orders alongside browser and platform reports and access detailed order records that outline what information was sent and how each platform reacted. Tikra periodically verifies the status of deliveries and is capable of reattempting to send any eligible orders that were not accepted by a platform. Shopify merchants can initiate the process with a complimentary diagnosis, while WooCommerce users can rely on Tikra's team for setup assistance. Subscribing to paid plans allows for continuous server-side order deliveries. This service is tailored for store operators aiming to track purchase attribution effectively and ensure successful conversion-event delivery to their advertising and analytics platforms. Shopify users install the app directly, whereas WooCommerce operators utilize a WordPress plugin, with both platforms being managed through an accessible web-based account. Additionally, Tikra's comprehensive support ensures that store owners can optimize their tracking and attribution strategies with ease.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Google Analytics No 
Meta Ads No 
Slack No 
Twilio Yes 
WooCommerce No 

Integrations

Shopify Yes 
Google Analytics Yes 
Meta Ads Yes 
Slack Yes 
Twilio No 
WooCommerce Yes 

Pricing Details

$62/month
Basic is $62/month for the first 3 months under the launch offer, then $89/month. The plan includes 200 call minutes per month, one connected store, and one voice assistant. Additional usage is $0.46/minute. Charges are in USD; recurring and usage charges are billed every 30 days.
Free Trial Yes 
Free Version Yes 

Pricing Details

$99/month
The Start plan is $99/month and includes 500 orders; each additional order costs $0.06 on monthly billing. Annual billing is $849/year and includes 6,000 orders with no extra-order charges. Prices exclude taxes.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

THAT WAS AI

Founded

2024

Country

India

Website

www.thatwasai.com

Vendor Details

Company Name

EURUVIZIJA, MB

Founded

2026

Country

Lithuania

Website

tikratracking.com

Product Features

Product Features

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