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Average Ratings 11 Ratings

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ease
features
design
support

Description

Telecommunications Expense Management (TEM) is a strategic approach that enables organizations to enhance their Corporate Governance by effectively overseeing their telecommunications expenditures. In the modern business landscape, the reliance on telecommunications has surged, leading to these costs becoming a more significant factor in overall company performance. As a result, the necessity for improved cost management strategies that yield substantial benefits for businesses has grown increasingly important. This is where TEM plays a crucial role. Originating in the 1980s, the TEM methodology introduced various tools and processes designed to optimize and manage telecommunications resources with greater efficiency and transparency, facilitating informed decision-making and resource optimization. With the rising demand for telecommunication services in the corporate sector, there emerged a pressing need for advancements in investment strategies and process controls to keep pace with this evolution. Consequently, organizations can now leverage TEM to not only monitor expenses but also to strategically align their telecommunications investments with their overarching business objectives.

Description

UniTalk offers a wide range services in the area of telecommunications business. These include IP telephony, virtual PBX and call tracking. Callback buttons and widgets are also available.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Analytics
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Pipedrive
Salesforce
Zoho CRM
monday work management

Integrations

Google Analytics
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Pipedrive
Salesforce
Zoho CRM
monday work management

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$35/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

TNX

Founded

2000

Country

Brazil

Website

www.tnxcorp.com/post/telecom-expense-management-tem-mejore-la-eficiencia-corporativa-y-elimine-costos

Vendor Details

Company Name

UniTalk

Founded

2017

Country

Ukraine

Website

unitalk.cloud

Product Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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