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Average Ratings 0 Ratings
Description
As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.
Description
Talkspirit facilitates information sharing and makes work more fluid through an all-in one collaborative platform. Talkspirit allows you to bring together your employees, improve cohesion, and facilitate the flow of information. Our solution allows you to communicate and collaborate with your team, create dynamic interactions, and improve the efficiency of your employees. You can mobilize your communities, distribute your key information, and schedule your events in just a few steps. No matter if they work behind a desk, or out in the field, all your employees can connect on a secure platform that is simple to use and accessible without a business email account.
API Access
Has API
API Access
Has API
Integrations
Zendesk
Dropbox
Freshdesk
GitHub
Gmail
Groove
HappyFox
Jira
Jira Work Management
Kayako
Integrations
Zendesk
Dropbox
Freshdesk
GitHub
Gmail
Groove
HappyFox
Jira
Jira Work Management
Kayako
Pricing Details
$8.00 per user per month
Free Trial
Free Version
Pricing Details
€5 / month / user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bluepen Software
Founded
2016
Country
United States
Website
www.bluepensoftware.com
Vendor Details
Company Name
Talkspirit
Founded
2008
Country
France
Website
www.talkspirit.com
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Social Networking
Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles