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Description
Introducing the first hyperautomation platform that seamlessly integrates with any current ITSM tool to reveal and act on insights instantly, thereby enhancing ticket resolution speed and minimizing expenses. The Swish.ai hyperautomation platform not only analyzes and automates processes but also predicts the optimal actions to take, efficiently directing issues to the most suitable agent. By assessing your historical ITSM ticket data, the Swish.ai platform formulates dynamic AI models that continuously adapt to capture insights pertinent to your unique environment. This patented technology transcends traditional natural language processing to grasp your company's specific terminology. It effectively enhances the comprehension of each underlying ticket issue and accurately determines the next best action in real-time. After tickets are properly classified, the platform considers additional live data points before directing them to the most fitting agents. Furthermore, we offer comprehensive reference materials to ensure agents have all necessary resources at their disposal to resolve the ticket effectively, avoiding any delays or rerouting. In this way, Swish.ai not only streamlines operations but also empowers agents to perform at their best.
Description
Essentially, since it operates on your mobile device, TDox eliminates speed issues by enabling offline functionality. This is particularly beneficial for companies that may face internet connectivity challenges or have employees working in areas with limited access. With TDox, your automation tools are readily available on your device, allowing you to work offline and simply sync your data once you regain internet access. This straightforward solution empowers your employees to perform optimally by minimizing potential disruptions. Moreover, TDox enhances your operational efficiency through Hyperautomation Workflow, accelerating your processes and ensuring continuity. You can also customize your tasks with assistance from our technical team, ensuring that you receive the tailored solutions that meet your unique requirements. As a Multiexperience Development Platform (MXDP), TDox delivers a highly immersive experience by leveraging various modalities, such as voice and touch, across multiple devices. Ultimately, this versatility enriches user interaction and streamlines workflows across different environments.
API Access
Has API
API Access
Has API
Integrations
Azure DevOps Server
BMC Helix Digital Workplace
CA Flowdock
Datadog
GitHub
Jira
Nekton.ai
Salesforce
ServiceNow
Skilling
Integrations
Azure DevOps Server
BMC Helix Digital Workplace
CA Flowdock
Datadog
GitHub
Jira
Nekton.ai
Salesforce
ServiceNow
Skilling
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$5 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Swish.ai
Founded
2017
Country
Israel
Website
swish.ai/
Vendor Details
Company Name
Seltris
Founded
2001
Country
Italy
Website
www.mytdox.com/en-us/
Product Features
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Product Features
Inspection
Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management
Low-Code Development
AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management