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support

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Average Ratings 1 Rating

Total
ease
features
design
support

Description

In a bustling marina and waterfront environment, having tools that offer both adaptability and user-friendliness is essential for managing the busy flow of boaters, their requests, and communications while minimizing face-to-face interactions. Swell provides the capability to retrieve customer information from any location, enables direct communication with boaters via email or text within the platform, automates numerous aspects of boater interactions, and manages documents electronically with e-signatures; additionally, boaters can conveniently pay for their slips through a self-service portal. Designed to be flexible, Swell empowers you to navigate through hectic days, regardless of how chaotic things may become. Although marina operations can seem straightforward, the numerous people and boat movements introduce a layer of complexity. Swell is specifically crafted to alleviate this complexity during the bustling summer days and facilitate seamless coordination among team members, whether they are on the dock, in the office, or working remotely. With Swell, you can streamline your operations and enhance overall efficiency, ensuring that both staff and boaters enjoy a smoother experience.

Description

Customers can be turned into marketing machines. Get more 5-star reviews, be found in local searches, get more customers, and engage customers. Transform your emails and texts into reliable reviews. Improve customer service by learning how customers feel. New reviews can lead to higher search rankings and more customers coming to your door. Customers will become raving fans. Chat with them, solicit feedback and get reviews in one place. Swell is the top platform for local business growth.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Lyftrondata
CareStack
DentiMax
Denticon
Facebook
Fusion
Hemi
Judge.me
Kasper
Modento
Pandium
Patchworks
Plasmic
QFloors
Recharge
Remarkety
Stamped
Wufoo
fastn

Integrations

Lyftrondata
CareStack
DentiMax
Denticon
Facebook
Fusion
Hemi
Judge.me
Kasper
Modento
Pandium
Patchworks
Plasmic
QFloors
Recharge
Remarkety
Stamped
Wufoo
fastn

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Swell Advantage

Founded

2014

Country

Canada

Website

www.swelladvantage.com

Vendor Details

Company Name

Swell CX

Founded

2016

Country

United States

Website

www.swellcx.com

Product Features

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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