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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SureCall Experts stands out as a premier Contact Center and BPO provider. Our dedicated team prides itself on its expertise and unwavering commitment to excellence, consistently going above and beyond to ensure that our clients, their partners, and their customers receive exceptional service. With a focus on crafting tailored solutions, our leadership is dedicated to collaborating with you to discover innovative strategies that promote business growth while ensuring customer satisfaction. Since the launch of our GoodCall™ program in 2016, we have continually adapted and expanded our efforts to give back to the global community. What began as a local initiative aimed at supporting non-profit organizations and registered charities through annual revenue donations has evolved into a more impactful mission. SureCall distinguishes itself through cutting-edge technology, adaptable architecture, and efficient programs. As recognized leaders in our field, we have garnered numerous awards and accolades for our commitment to service excellence, reinforcing our position as a trusted partner in the industry. Furthermore, our ongoing quest for improvement ensures that we remain at the forefront of innovative solutions in customer service.

Description

Yomdel specializes in providing innovative conversation management solutions that operate around the clock, allowing businesses to effectively engage with potential customers and transform them into valuable leads and opportunities. Our managed live chat service consistently maintains customer satisfaction rates exceeding 95%, delivering impressive returns of up to eight times for our clients. With our seamless integration into Facebook Messenger, we empower your customers to select their preferred communication channel, enhancing their experience significantly. Additionally, our comprehensive email response services guarantee that your clients receive thorough support at any hour, reinforcing our dedication to excellent customer care. At Yomdel, we place your customer at the forefront of our mission, understanding that nurturing and servicing them is crucial for your business's growth. We are unwavering in our commitment to ensure a positive return on investment for every client, currently achieving an extraordinary aggregate performance of 18:1 ROI. By adhering to a rigorous standard of quality, we deliver world-class customer experiences that enhance your brand's reputation and overall performance, leading to long-term success. Ultimately, our goal is to foster lasting relationships between your business and its customers, laying the foundation for sustainable growth and success.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger No 
Google Analytics No 
HubSoft No 
Keap No 
Pipedrive No 
Reapit AgencyCloud No 
Salesforce No 
WhatConverts No 
Zoho CRM No 

Integrations

Facebook Messenger Yes 
Google Analytics Yes 
HubSoft Yes 
Keap Yes 
Pipedrive Yes 
Reapit AgencyCloud Yes 
Salesforce Yes 
WhatConverts Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SureCall

Founded

2016

Country

United States

Website

www.surecallexperts.com

Vendor Details

Company Name

Yomdel

Country

United Kingdom

Website

www.yomdel.com

Product Features

Product Features

Alternatives

Alternatives