Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.
We Offer a Wide Range of Services, Including:
- Customer support (Front desk, Tier 1)
- Technical support services (Tier 1-3)
- IT support services
- Social media customer services
- CX services
- AI-powered support teams
- System setup and integration
- Reception desk services
- Back-office services (data entry, content moderation & enrichment)
- KYC & ID verification
- Data annotation
We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. We support. You grow. AI scales it all.
Description
eReceptionist is a service that operates under the reputable j2 Global (NASDAQ:JCOM), a recognized leader in the industry. The company boasts a rapidly expanding network that covers over 4,200 cities across 49 countries and six continents, catering to more than 11 million subscribers globally. eReceptionist provides an advanced virtual receptionist service, which is a cutting-edge, on-demand voice communication solution. This innovative system enables mobile professionals, remote workers, small enterprises, and independent entrepreneurs to project a more polished image and enhance their productivity levels. By choosing eReceptionist, clients can enjoy the same level of quality and professionalism associated with Fortune 500 corporate phone systems, all without incurring hefty equipment costs or fees. The service offers economical call forwarding options that can direct calls to a home phone, office phone, mobile device, or voicemail. Additionally, users can assign extensions to up to three different numbers to manage call diversion effectively. Any unanswered calls can conveniently go to voicemail, and users can access their messages through the convenient voicemail-by-email feature, ensuring they never miss important communications. With eReceptionist, businesses can streamline their communication processes and enhance their overall operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Desktop.com
No
Freshdesk
Yes
Gorgias
Yes
HubSpot CRM
Yes
PhoneNumberGuy
No
Zendesk
Yes
Zoho CRM
Yes
Integrations
Desktop.com
Yes
Freshdesk
No
Gorgias
No
HubSpot CRM
No
PhoneNumberGuy
Yes
Zendesk
No
Zoho CRM
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$79 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
SupportYourApp
Founded
2010
Country
United States
Website
supportyourapp.com/
Vendor Details
Company Name
j2 Global
Country
United States
Website
www.evoice.com
Product Features
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Softphone
Audio / Video Conferencing
Yes
Call Logging
Yes
Call Recording
Yes
Call Transfer
Yes
Caller Identification
Yes
Chat / Messaging
Yes
Contact Management
Yes
Fax Management
Yes