Compare Sumac vs. Visicase

Sumac is customizable, secure case management software built specifically for nonprofits. From intake to reporting, Sumac helps human and social service organizations streamline operations, deliver high-quality client care, and manage programs efficiently—all in one place. Whether you're serving families, managing a shelter, coordinating volunteers, or running health programs, Sumac adapts to your unique workflows. It offers web-based client intake forms, digital signatures, and a mobile-friendly Case Portal, so staff can access and update client information from anywhere. Sumac’s modular design makes it more than just case management software. You can expand it into a full nonprofit CRM by adding extensions for donations, volunteers, memberships, grant management, and more. It’s scalable, so you only pay for what you need. Built-in email marketing means you can send personalized or bulk communications without relying on external platforms. And with robust, customizable reporting, Sumac helps you track outcomes, satisfy funders, and inform board decisions. Data privacy and security are core features. Sumac is HIPAA & PIPEDA compliant, with encrypted storage, secure hosting, and role-based access control to protect sensitive client data. Best of all, free, top-rated live support is always included, so your team never faces technical challenges alone. Trusted by nonprofits for over 30 years, Sumac empowers organizations to serve clients better, eliminate data silos, and grow their mission with confidence.

At VisiCase, we are committed to ensuring that every NDIS and aged care provider can deliver exceptional services without the burden of complex back-end systems and processes. By automating each phase of the workflow, from intake through to invoicing, we provide a solution that establishes best practices as the norm for your organization, your employees, and most importantly, your clients. Regardless of whether you are an NDIS provider, an aged care provider, or both, we offer tailored packages designed to meet your specific needs and budget constraints. Our automated workflows ensure that every step remains consistent and efficient, thereby fostering best practices throughout your operations. We recognize the numerous challenges associated with business growth, which is why we have developed specialized packages that enable you to expand at a comfortable pace. Our commitment goes beyond merely endorsing best practices; we aim to make them standard for every operation now and into the future. Additionally, our dedicated team is continuously working to enhance your business experience, leading to the incorporation of innovative smart tools designed to simplify your daily tasks and processes. Ultimately, our goal is to empower you to focus on what truly matters—providing outstanding care and support to your clients.