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Description

Subivi has been designed to help you effortlessly oversee your entire customer support process with ease and simplicity. Our platform is filled with tools specifically tailored to ensure you can resolve your tickets swiftly while keeping customers happy and inclined to make repeat purchases. Understanding the challenges posed by eBay’s messaging and ticketing system, we offer a solution that allows you to manage all your tickets through Subivi without the need to access eBay directly. You can easily upload shipping labels, process refunds (both full and partial), and update tracking numbers with just a few clicks. Subivi accommodates all of eBay’s ticket categories, including returns, disputes, INS cases, cancellations, and general inquiries. As entrepreneurs, we frequently find ourselves juggling laborious and repetitive tasks, such as repeatedly opening an Excel sheet for template responses, copying customer details, or sending follow-up 'thank-you' messages after each sale. By streamlining these processes, Subivi enables you to focus on more significant aspects of your business, enhancing overall productivity and customer satisfaction.

Description

Sales. Our software is tailored specifically to meet the exact requirements of your sales representatives, featuring customizable deal flows, pipeline stages, and customer status updates. You can easily assign tasks, and log calls and meetings to enhance productivity. We provide the simplest solution to generate leads, qualify them, convert opportunities, and successfully close deals. Marketing. Expand your audience using our comprehensive online marketing and customer engagement solutions, which include mass emailing, SMS, and chat functionalities. All of your communications can be automated and seamlessly integrated with platforms like Google G-suite, Microsoft Office 365, and various social media accounts. Support. Manage all interactions with potential and existing customers through email, phone, and live chat effectively. Cases and support tickets are monitored, prioritized, and resolved efficiently. Our streamlined workflow automation alleviates stress for both your customers and support representatives. Hire a digital marketer to cultivate innovative brands and establish a robust online customer base that outperforms your rivals. Search Engine Optimization. Our professional SEO services ensure your website achieves high visibility and ranking on search engine results pages, driving more traffic and potential customers to your business. Additionally, we focus on continuous improvement to keep your digital presence competitive in a rapidly changing landscape.