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Description
String is an innovative SaaS solution that enhances business communication through texting, voice calling, and direct messaging across various sectors. It can be accessed via both desktop and mobile devices, offering a cohesive interface for managing automated SMS campaigns, mass texting, and voice interactions. Users have the ability to import their contacts, utilize tagging for effective segmentation, and design tailored campaigns with customizable message templates. The platform supports keyword responses for lead generation and promotional efforts, while its compatibility with tools like Zapier, Salesforce, Mailchimp, Shopify, Slack, QuickBooks, and countless other applications ensures automated workflows and data synchronization across platforms. With features such as Wi-Fi calling and the capacity to handle multiple numbers—including existing landlines, new local, toll-free, premium, or vanity numbers—users can effortlessly manage voice and text communication from a single app. Additionally, the integrated dashboards provide insights into open rates, response times, conversion statistics, and customer engagement patterns, empowering teams to concentrate on strategic initiatives instead of tedious manual tasks. This comprehensive solution not only streamlines communication but also enhances overall operational efficiency for businesses.
Description
Enables the text functionality for established landline phones, encompassing both toll-free and standard numbers. It features automatic responses like "we are currently closed and will return your message soon," along with quick replies derived from pre-set customer service responses. Conversations can be designated to a specific agent group or an individual, allowing for organized communication. The system accommodates interactions ranging from one-on-one chats to broadcast messages sent to a customer distribution list. Furthermore, it includes the ability to forward messages directly to your email inbox and mobile messaging applications, where you can also respond seamlessly. This comprehensive support enhances customer engagement while streamlining communication processes.
API Access
Has API
No
API Access
Has API
No
Integrations
Action Network
Yes
BigCommerce
Yes
Bookafy
Yes
Calendly
Yes
Campaign Monitor
Yes
ClickUp
Yes
Cognito Forms
Yes
Constant Contact
Yes
Facebook Ads
Yes
Google Sheets
Yes
Integrations
Action Network
No
BigCommerce
No
Bookafy
No
Calendly
No
Campaign Monitor
No
ClickUp
No
Cognito Forms
No
Constant Contact
No
Facebook Ads
No
Google Sheets
No
Pricing Details
$19.99 per month
Free Trial
No
Free Version
Yes
Pricing Details
$78 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
String
Country
United States
Website
www.joinstring.com
Vendor Details
Company Name
Textology
Founded
2015
Country
United States
Website
www.textology.co
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
