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Description
The landscape of work is evolving at an unprecedented pace, bringing along new expectations from users. Our Workplace and Infrastructure Support Services are designed to ensure that your modern work environment and the essential devices function seamlessly for your organization. By leveraging cutting-edge technologies such as cognitive intelligence, automation, and analytics, Stefanini is poised to revolutionize your digital workplace while significantly enhancing user experience. As the dynamics of technology reshape the workplace, are you prepared to adapt? Managed workplace service providers often claim to enhance service quality and boost productivity, but at Stefanini, we offer so much more. Our extensive and tailored solutions present fresh avenues for increasing user satisfaction, productivity, and innovation. With our workplace solutions in place, success in the new digital age is within your reach. Stefanini not only achieves cost reductions and operational efficiency but also elevates customer service, focusing on the synergy of people, processes, and technology. Additionally, we aim to strengthen your IT infrastructure for a more efficient present while ensuring it remains agile enough to meet future demands. In this rapidly changing environment, staying ahead is crucial.
Description
Unisys Intelligent Workplace Services significantly shorten resolution times while enhancing employee satisfaction by offering a contemporary, persona-driven service desk that features remote, self-healing, and proactive problem-solving as its primary service layer. The company provides seamless services through cutting-edge collaboration tools and merged reality applications, alongside quick-access asset lockers and vending machines for everyday IT supplies. Unisys Intelligent Workplace Services guarantee prompt and effective repairs or replacements for your devices. In addition to these services, you will benefit from on-site desk-side support and dispatch assistance, all while enjoying comprehensive lifecycle management of your assets throughout the organization, which includes installation, modifications, recycling, IT supply chain management, and depot requirements. Furthermore, the advanced InteliServe Platform by Unisys offers a variety of support channels, leverages sophisticated analytics, and integrates Artificial Intelligence (AI) with robotic process automation features. This holistic approach not only streamlines operations but also fosters a more efficient and responsive workplace environment.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Microsoft Azure
Microsoft Exchange
Microsoft SharePoint
TheEye
Integrations
Microsoft 365
Microsoft Azure
Microsoft Exchange
Microsoft SharePoint
TheEye
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Stefanini
Country
Brazil
Website
stefanini.com/en/solutions/workplace-and-infrastructure
Vendor Details
Company Name
Unisys
Country
United States
Website
www.unisys.com/siteassets/collateral/solution-brief/ex_210218_unisysintelligentworkplaceservices.pdf
Product Features
Digital Workplace
Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management
Product Features
Digital Workplace
Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management
