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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Staffing Engine enables staffing agencies to enhance their candidate connections, streamline the recruitment process, and foster significant growth. The journey began in 2015 when the co-founders launched TextUs, a groundbreaking conversational text messaging platform tailored for the staffing sector. This innovation empowered over 1,000 staffing firms to communicate more efficiently and successfully place a greater number of candidates. However, this was only the beginning of their mission. With the introduction of Staffing Engine, they are now leveraging conversational AI bots to assist staffing firms in scaling their communications, sourcing additional candidates, and further driving growth. Experience growth without the need for additional hires. By utilizing Staffing Engine AI, you can establish a virtual employee dedicated to ensuring that no opportunity slips through the cracks, with responses available around the clock. Transform interactions occurring on your website, through text messaging, and across social media platforms into successful placements. Furthermore, integrating the web chat widget into your site will maximize traffic conversion into both candidates and clients. This innovative approach not only improves efficiency but also enhances the overall recruitment experience for both firms and candidates alike.

Description

For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bullhorn Yes 
Facebook Messenger Yes 
Google Chat Yes 
Microsoft Teams Yes 
Salesforce Yes 
Slack Yes 
Stackpile No 
Staffing Referrals Yes 
TextUs Yes 
WhatsApp Yes 
X (Twitter) Yes 
Zoom Yes 

Integrations

Bullhorn No 
Facebook Messenger No 
Google Chat No 
Microsoft Teams No 
Salesforce No 
Slack No 
Stackpile Yes 
Staffing Referrals No 
TextUs No 
WhatsApp No 
X (Twitter) No 
Zoom No 

Pricing Details

$499 per month
Free Trial No 
Free Version No 

Pricing Details

$10000 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Staffing Engine

Country

United States

Website

staffingengine.ai/

Vendor Details

Company Name

Castle Creative Services

Founded

1981

Country

United States

Website

www.castlecreative.com/tellergraph.htm

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Recruiting

Assessments No 
Background Screening No 
CRM No 
Interaction Tracking No 
Internal HR No 
Interview Management No 
Job Board Posting No 
Job Requisition No 
Onboarding No 
Recruiting Firms No 
Reference Checking No 
Resume Parsing No 
Self Service Portal No 

Product Features

Banking

ATM Management No 
Compliance Tracking Yes 
Corporate Banking Yes 
Credit Card Management No 
Credit Union No 
Investment Banking No 
Multi-Branch No 
Online Banking No 
Private Banking No 
Retail Banking No 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

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