Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
StaffCal serves as an advanced alternative to the traditional whiteboard 'Staff in/Staff out' board, effectively catering to environments ranging from small firms to large international enterprises. This software enables users to display their daily activities while also allowing them to observe the engagements of their colleagues. Featuring a visual calendar, StaffCal outlines staff schedules and upcoming tasks, facilitating the management of appointments, vacations, and various activities. Its user-friendly design ensures that navigating menus is simple, and setting up appointments through templates can be accomplished in just a few clicks. As a result, the time spent on checking a physical office board at the reception is eliminated, significantly streamlining the receptionist's responsibilities. All essential information regarding staff presence, absences, and locations is easily accessible on-screen in a clear format. This improvement means that callers will no longer have to wait on hold while staff members are located, leading to enhanced communication and efficiency within the workplace. Moreover, the visual representation of staff activities fosters better collaboration and transparency among team members.
Description
Wattle AI serves as a cloud-driven AI receptionist tailored for small businesses and service teams, adept at managing customer inquiries via phone. Operating 24/7, it utilizes customizable questions and call flows, retains caller information, and can arrange appointments for users on select plans. This platform also accommodates web agents, WhatsApp Business calls, and SMS, consolidating conversations into a unified inbox that features customer profiles, call recordings, transcripts, and summaries for seamless staff handoff. Teams have the flexibility to personalize voice agents, establish instructions and safeguards, prioritize urgent calls, and integrate various tools such as calendars, spreadsheets, accounting software, and workflow applications. Its diverse applications encompass after-hours and overflow call management, appointment scheduling, job and maintenance requests, inquiries for clinics and salons, restaurant bookings, and follow-ups with staff. Additionally, the subscription plans offered include monthly call minutes, while costs for Australian mobile numbers, outbound calls, and transfers may incur separate charges, ensuring that businesses can choose the features that best fit their needs. Overall, Wattle AI streamlines communication, enhances customer service efficiency, and supports a variety of business operations.
API Access
Has API
No
API Access
Has API
No
Integrations
Cal.com
No
Google Calendar
No
Google Sheets
No
QuickBooks Online
No
Slack
No
WhatsApp
No
Xero
No
Zapier
No
n8n
No
Integrations
Cal.com
Yes
Google Calendar
Yes
Google Sheets
Yes
QuickBooks Online
Yes
Slack
Yes
WhatsApp
Yes
Xero
Yes
Zapier
Yes
n8n
Yes
Pricing Details
$59.95 one-time payment
Free Trial
No
Free Version
Yes
Pricing Details
A$99/month
Starter costs A$99/month plus GST and includes 200 minutes and 100 SMS. Pro costs A$499/month plus GST and includes 1,000 minutes and 500 SMS. Max costs A$999/month plus GST and includes 4,000 minutes and 500 SMS. Each plan ends when its included minutes are used. Australian mobile numbers, outbound calls, and transfers are charged separately. Custom-built integrations on Max are quoted separately.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
LyGil Software
Website
www.lygil.com/staffcal/staffcal.htm
Vendor Details
Company Name
MOONSHOT VENTURES PTY LTD
Country
Australia
Website
heywattle.com
Product Features
Employee Scheduling
Appointment Management
Yes
Automated Scheduling
No
Calendar Management
Yes
Employee Database
No
Group Scheduling
No
Messaging
Yes
Mobile Access
Yes
Payroll Management
Yes
Reporting/Analytics
Yes
Resource Management
Yes
Schedule Distribution
Yes
Scheduling
Yes
Shift Scheduling
No
Shift Swapping
Yes
Time Clock
Yes
Time Tracking
No
Vacation / Leave Tracking
Yes