Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Squish is a cloud-based management platform utilized by businesses globally to oversee and coordinate tasks, customer inquiries, product development, and additional functions. It enables users to efficiently and securely monitor various aspects like product evolution, bug tracking, quality assurance concerns, help desk requests, and organize client inquiries from any web browser. With its straightforward and user-friendly interface, Squish allows individuals to set up tailored projects in a matter of minutes. The platform is adaptable, enabling users to modify projects to gather the precise data necessary for effective problem resolution. You can track aspects such as product development, client inquiries, software bugs, help desk tickets, and more, facilitating a comprehensive overview of your operations. Squish simplifies the monitoring process of issue resolution from the initial project idea to complete production with remarkable ease. Additionally, it ensures that you and your team are always informed by providing automatic or on-demand updates. Setting up a typical company project takes only a few minutes, eliminating the need for webinars or extensive manuals; just create a project and begin utilizing Squish without delay. This efficiency makes Squish an invaluable tool for enhancing teamwork and productivity across various departments.
Description
Stay attuned to the nuances of product quality with unitQ Monitor, which evaluates key customer feedback channels—such as App Store reviews, Zendesk inquiries, and social media platforms—in more than 100 languages to identify potential product issues as they arise. With a wealth of user opinions circulating about your product, unitQ Monitor empowers you to actively listen. Through comprehensive cross-channel monitoring, unitQ Monitor meticulously examines customer sentiments across various platforms, including the App Store, Zendesk, Reddit, and Twitter, among others. The insights gained are not confined to a specific locale; they are globally sourced, as we translate feedback from over 100 languages into English for broader analysis. By leveraging machine learning, we effectively sift through translated feedback to minimize noise and false alarms, bringing to light actionable Quality Issues that might otherwise go unnoticed. Additionally, unitQ Monitor provides real-time dashboards and reports that highlight trending Quality Issues, ensuring you remain informed about the most pressing concerns your customers have. This proactive approach allows businesses to swiftly address issues and enhance overall customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$50 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
IMS, Inc.
Founded
1974
Country
United States
Website
www.squishlist.com
Vendor Details
Company Name
unitQ
Founded
2018
Country
United States
Website
www.unitq.com
Product Features
Bug Tracking
Backlog Management
Yes
Filtering
Yes
Issue Tracking
No
Release Management
No
Task Management
No
Ticket Management
Yes
Workflow Management
Yes
Project Management
Agile Methodologies
No
Budget Management
No
Client Portal
No
Collaboration Tools
No
Cost-to-Completion Tracking
No
Customizable Templates
No
Gantt Charts
No
Idea Management
No
Kanban Board
No
Milestone Tracking
No
Portfolio Management
No
Resource Management
No
Time & Expense Tracking
No
Traditional Methodologies
No
Product Features
Bug Tracking
Backlog Management
No
Filtering
No
Issue Tracking
No
Release Management
No
Task Management
No
Ticket Management
No
Workflow Management
No
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
Yes
Trend Analysis
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
No
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
No
White Label
No