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Description
Sprinklr is a Unified-CXM platform that enables enterprises to manage every customer interaction from a single AI-powered system. It combines marketing, social media management, customer service, and consumer insights into one cohesive platform. Sprinklr uses advanced AI to analyze unstructured data from millions of conversations to uncover actionable insights. Its AI copilots and intelligent agents help automate workflows and enhance team efficiency. Marketing teams can run compliant global campaigns while maintaining brand consistency across channels. Customer service teams benefit from omnichannel support tools and real-time context for every interaction. Sprinklr enables human-AI collaboration to deliver more empathetic and personalized experiences. The platform integrates seamlessly with existing enterprise technology stacks. Built for scale, it supports global teams with high customization and governance. Sprinklr helps organizations transform customer experience into a competitive advantage.
Description
Navigating the complexities of native advertising can be daunting without adequate technology and expertise, but Zemanta streamlines the process significantly. Offering direct access to over 35 networks and exchanges tailored for native advertising, such as Outbrain, Sharethrough, and Triplelift, Zemanta effectively drives traffic and enhances audience engagement. Its key features include:
- Complete Transparency – Insight into network media spend, data expenses, and CPCs
- A single insertion order (IO) that allows budget management across 25+ networks and exchanges
- Integrations with web analytics for tracking post-click performance
- Real-time reporting and optimization capabilities
- Extensive scale, reaching over 250 million unique users in the US
- Targeting audiences using both first and third-party data
Additionally, users can upload and oversee thousands of ads from a unified library. Zemanta's platform automatically adjusts your creative assets to fit various native ad formats, enhancing visibility across multiple channels. With the convenience of a single insertion order, you can efficiently manage budgets across more than 35 sources in real time, making your advertising efforts more effective. This ensures that marketers can focus on strategic growth while leveraging Zemanta’s robust technology to simplify their campaigns.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Adobe Customer Journey Analytics
Yes
Affinity Canvas
Yes
Amazon
Yes
AppsFlyer
Yes
Bedrock
Yes
Bionic for Agencies
No
Branch
Yes
Bynder
Yes
Dynamics 365 Commerce
Yes
Freshdesk
Yes
Integrations
Adobe Customer Journey Analytics
No
Affinity Canvas
No
Amazon
No
AppsFlyer
No
Bedrock
No
Bionic for Agencies
Yes
Branch
No
Bynder
No
Dynamics 365 Commerce
No
Freshdesk
No
Pricing Details
Custom, Quote-based Pricing
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Sprinklr
Founded
2009
Country
United States
Website
www.sprinklr.com
Vendor Details
Company Name
Outbrain
Founded
2006
Country
United States
Website
www.zemanta.com
Product Features
Audience Intelligence
AI / Machine Learning
Yes
Audience Segmentation
Yes
Competitive Intelligence
Yes
Content Tracking
Yes
Data Visualization
Yes
Data-Driven Insights
Yes
Filters / Search
Yes
Image Recognition
Yes
Sentiment Analysis
Yes
Social Listening
Yes
Social Media Analytics
Yes
Trend Tracking
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Experience Management
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Social Media Advertising
Ad Buying
No
Ad Creation
Yes
Bulk Advertising
Yes
Campaign Management
Yes
Collaboration Tools
Yes
Comment / Reply Moderation
Yes
Digital Asset Management
Yes
Reporting / Analytics
Yes
Retargeting
Yes
Roles / Permissions
Yes
Social Media Analytics Tools
Campaign Analytics
Yes
Competitor Monitoring
Yes
Customizable Reports
Yes
Engagement Tracking
Yes
Influencer Tracking
Yes
Multi-Channel Data Collection
Yes
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
Yes
Customer Engagement
Yes
Multi-Account Management
No
Multi-User Collaboration
Yes
Post Scheduling
Yes
Reporting/Analytics
Yes
Social Media Monitoring
Yes
Social Media Marketing
Analytics
Yes
Automated Publishing
Yes
Contact Management
Yes
Content Management
Yes
Conversion Tracking
Yes
Customer Targeting
Yes
Keyword Filtering
Yes
Multi-Account Management
Yes
Post Scheduling
Yes
Product Features
App Monetization
Banner Ads
No
Data Monetization
No
Dynamic Product Ads
No
Native Ads
No
Playable Ads
No
Rich Media Ads
No
Sponsorships
No
Subscriptions
No
Video Ads
No
