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Description

Website monitoring software that is simple and easy to use. Alerts and real-time status updates for critical web applications and services. Spiceworks is used by thousands of businesses to keep them informed about the status of web applications and services. Spiceworks Connectivity Dashboard is easy to set up. You can install the monitoring agent on any server or workstation, and configure the URLs to start monitoring. Real-time insights are available to spot slow network connections or overwhelmed applications, hosted in your datacenter or in the cloud. This is before they crash or users begin calling. Coming Soon! Email alerts for business critical web applications. Get real-time status for critical apps and devices. You will always have the most up-to-date monitoring information without all the noise. A single, simple-to-use dashboard lets you keep an eye on everything in your realm.

Description

The WWS module provides comprehensive management of the entire self-service network, allowing for the activation of alert systems and the configuration of automatic response protocols. It facilitates diagnostics and technical navigation for individual machines, along with monitoring the virtual and physical status of ATMs and their associated devices. Furthermore, it allows for network diagnostics, assessing performance metrics, counting the number of ATMs connected to each node, and ensuring efficient load balancing across all nodes while keeping track of application statuses. Users can configure automated responses triggered by specific events, such as sending emails or SMS alerts when certain thresholds are met, and rebooting devices when anomalies are detected. Additionally, the system enables remote control actions for ATMs, providing the ability to check device statuses and perform reboots as needed. It also generates alerts for any detected anomalies or errors, ensuring prompt attention to potential issues. This robust monitoring and control framework ultimately enhances the reliability and efficiency of the self-service network.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AlertOps Yes 
Cherwell Software Yes 
ManageEngine ADSelfService Plus Yes 
ManageEngine Endpoint Central Yes 
Splashtop Remote Access Yes 
Splashtop Remote Support Yes 
ZipBooks Yes 
Zoho Assist Yes 

Integrations

AlertOps No 
Cherwell Software No 
ManageEngine ADSelfService Plus No 
ManageEngine Endpoint Central No 
Splashtop Remote Access No 
Splashtop Remote Support No 
ZipBooks No 
Zoho Assist No 

Pricing Details

$0.01/one-time/user
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Spiceworks

Founded

2006

Country

United States

Website

www.spiceworks.com

Vendor Details

Company Name

Auriga

Country

United States

Website

www.aurigaspa.com/en/banking/products-and-solutions/network-monitoring-and-fraud-management/wws-proactive-monitoring-manager/

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics No 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management No 
Compliance Management No 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management Yes 
Patch Management Yes 
Remote Access No 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

IT Service

Contract Management No 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management No 
Release Management No 
Self Service Portal Yes 
Service Catalog No 
Service Reporting No 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management Yes 
Change Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal Yes 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

Network Security

Access Control No 
Analytics / Reporting Yes 
Compliance Reporting No 
Firewalls No 
Internet Usage Monitoring No 
Intrusion Detection System No 
Threat Response No 
VPN No 
Vulnerability Scanning No 

Product Features

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

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