Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Experience the ultimate freedom to tailor your database to your exact specifications whenever you desire. With your personalized database application, you will have precisely what you require at your fingertips. SpeedBase is a desktop database software that you install directly on your computer. With this setup, there's no need to log into a remote server that might be overloaded with thousands of other users. Furthermore, an internet connection is not a requirement, ensuring that all your data remains private and secure. SpeedBase operates at remarkable speeds since it is unaffected by the variability in internet connectivity or the performance of an online database service. If you’ve been relying on spreadsheet tools like Excel to manage your information, you may have already noticed how quickly the volume and complexity of the data can grow, leading to challenges in keeping everything accurate, easily searchable, and well-organized. Transitioning to SpeedBase not only simplifies this process but also enhances your ability to maintain control over your data without the hassle of external dependencies.
Description
Welcome to the hub of a versatile open source trouble ticket system. You can implement this CGI script on your website to manage everything from bug tracking and customer support to project oversight and task management. Submitting a trouble ticket has never been simpler, as it can be done through a straightforward web form. The help desk software efficiently assigns a unique identifier to each service request and securely stores it in the database. This solution is designed for scalability; you can start with a simple text database and seamlessly upgrade to robust MySQL or Microsoft SQL Server as your requirements expand. In today's fast-paced environment, a mere "thank you for your interest" is insufficient. Reassure your customers that you have a well-defined workflow in place, ensuring that no inquiry is overlooked. The Trouble Ticket Express software generates clear, step-by-step instructions for submitting follow-up messages and tracking the progress of tickets. Furthermore, it sends out email notifications to all service operators, alerting them to new customer inquiries and ensuring prompt responses. With this system, you can enhance your customer support experience while maintaining organization and efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$12 per user per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
InfoLine Software
Founded
2012
Country
Turkey
Website
www.infolinesoftware.com/cp
Vendor Details
Company Name
Rush Project
Website
www.troubleticketexpress.com
Product Features
Data Entry
Abbreviation Detection
No
Data Capture and Transfer
No
Data Cleansing
No
Data Entry Verification
No
Data Search Flexibility
Yes
Duplicate Detection
Yes
Flexible Search
No
Image Entry
No
Library Conversion
No
Mis-Keyed Variation Detection
No
Phonetic Variation Detection
No
Database
Backup and Recovery
Yes
Creation / Development
Yes
Data Migration
No
Data Replication
No
Data Search
Yes
Data Security
Yes
Database Conversion
No
Mobile Access
Yes
Monitoring
Yes
NOSQL
Yes
Performance Analysis
No
Queries
Yes
Relational Interface
Yes
Virtualization
No
Issue Tracking
Assignment Management
Yes
Dashboard
No
Escalation Management
Yes
Issue Auditing
No
Issue Scheduling
Yes
Knowledge Base
Yes
Project Management
Yes
Recurring Issues
No
Scheduling
Yes
Task Management
Yes
Product Features
Issue Tracking
Assignment Management
No
Dashboard
No
Escalation Management
No
Issue Auditing
No
Issue Scheduling
Yes
Knowledge Base
No
Project Management
Yes
Recurring Issues
No
Scheduling
No
Task Management
No