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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The objective of the customer success team is to guarantee the effective implementation and delivery of Soul Machines' digital people to clients around the globe. We collaborate with our customers at every stage, from brainstorming and development to deployment and the expansion of use cases, in order to craft innovative, self-sufficient human-like solutions that transform organizations, meet essential business goals, and create engaging character experiences for some of the world's leading brands. Acting as the primary point of contact for our clients, our project managers coordinate with various internal teams and stakeholders to ensure that projects are successfully completed and key performance indicators are surpassed. Additionally, our solution architects work to ensure seamless interoperability and integration of our platform with existing systems and organizational workflows. Meanwhile, our conversation engineers and designers focus on shaping digital human personas and developing creative content that heralds a new era of interaction between humans and machines. Ultimately, we strive to push the boundaries of technology while fostering lasting partnerships with our customers.

Description

Thankful's AI agent is trained and tailored to your business. It works seamlessly within your existing helpdesk and can resolve large volumes of customer questions via email, chat, SMS and in-app channels. Thankful's AI agent is able to understand, connect with, solve, personalize and inform. It's able to deliver a human-like service experience, but with machine-like speed, expertise, and scale. Thankful's agent assistance provides AI intuition for human support staff. It saves them time and effort by collecting all relevant information and suggesting next steps. Every customer problem can be solved by the brand using real-time data, reports, and alerts.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Axis LMS
Gladly
Google Cloud Platform
IBM Cloud
IBM Watson
Kustomer
Magento
NetSuite
Pandium
PwC Amplifier
Recharge
Salesforce
Shopify Plus
Zendesk

Integrations

Amazon Web Services (AWS)
Axis LMS
Gladly
Google Cloud Platform
IBM Cloud
IBM Watson
Kustomer
Magento
NetSuite
Pandium
PwC Amplifier
Recharge
Salesforce
Shopify Plus
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Soul Machines

Country

United States

Website

www.soulmachines.com/products/soul-digital/

Vendor Details

Company Name

Thankful

Founded

2018

Country

United States

Website

www.thankful.ai/product

Product Features

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