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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Sorted is a data-driven, agile delivery platform that powers checkouts, carrier management, and post-purchase tracking all around the globe. Sorted partners with some of the most prominent global carriers and customer-obsessed brands to make the delivery experience a joy for everyone who touches it.

Description

WPReturns is a comprehensive returns-management plugin tailored for WooCommerce online stores. It enables shoppers to easily request refunds, exchanges, or store credit via a customer account page or a guest access portal, while also allowing them to submit partial returns and upload relevant photos or videos. Store management teams can efficiently review and approve these requests, establish return policies, manage order cancellations, and monitor case progress all from a centralized WordPress dashboard. The free version offers essential features such as the guest portal, final-sale return rules, and an EU withdrawal process complete with acknowledgment emails and records that can be exported in CSV format. In contrast, the Pro version enhances functionality by permitting exchanges that account for price differences, processing warranty claims, issuing store credit via coupons or the DevDiggers Wallet, and providing return labels through partnerships with EasyPost or Shippo. Additionally, it incorporates fraud detection, analytics tools, a REST API, and webhooks for streamlined operations. WPReturns securely stores all return records directly within the store's WordPress database, making it an ideal solution for WooCommerce merchants and agencies that handle customer return processes efficiently. The plugin is designed not only to simplify returns but also to enhance overall customer satisfaction and streamline store operations.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
EasyPost No 
Kleene Yes 
Shippo No 
WooCommerce No 

Integrations

Axis LMS No 
EasyPost Yes 
Kleene No 
Shippo Yes 
WooCommerce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$79/year
Free edition: $0 on any number of sites. Pro launch pricing through December 1, 2026: $79 for the first year on 1 site, then $99/year; $199 first year on 5 sites, then $249/year; $319 first year on 10 sites, then $399/year. No per-return fees.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Sorted

Country

United Kingdom

Website

sorted.com/

Vendor Details

Company Name

DevDiggers

Country

India

Website

wpreturns.com

Product Features

Courier

Barcode Support No 
Billing & Invoicing No 
Compensation Management No 
Customer Database No 
Dispatch Management Yes 
Job Assignment Management No 
Label Printing Yes 
Order Entry No 
Routing No 
Scheduling Yes 

Delivery Management

Customer Portal Yes 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services Yes 
For Freight No 
For Restaurants No 
Order Tracking Yes 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Alternatives

Alternatives

QuickReturns Reviews

QuickReturns

Infoxen Technologies