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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance Your Communication Strategies Mobile communication is evolving to be more engaging than ever. Your customers and employees will value the opportunity to connect with your brand through their preferred channels, whether that's via traditional methods like SMS, Voice, and Email, or through modern, dynamic IP-based platforms such as WhatsApp Business or RCS Chat on Google Android Messages. Embrace the trend by joining prominent enterprises and government bodies worldwide as you transition to a robust Communications Platform as a Service (CPaaS) that offers an array of messaging tools, including customizable templates, content masking, IP address filtering, prioritization, localization, and much more. Recognizing that information is your greatest asset, it's essential to adopt a secure IP messaging framework for your internal operations, workflows, and incident management. By doing so, you can also discover how to harness Messaging as a Platform to optimize your communication efforts and improve overall engagement. Engaging effectively in today's communication landscape will lead to greater satisfaction and productivity among your stakeholders.

Description

Syniverse's CPaaS (Communications Platform as a Service) Concierge is an innovative cloud-based messaging solution that enables businesses to engage with their customers in a more impactful and efficient manner. By utilizing a unified platform equipped with a variety of connectors, organizations can integrate their existing applications with various communication methods, allowing them to instantly reach their entire customer base across preferred mobile channels. This CPaaS offering is tailored to facilitate and hasten digital transformation efforts, catering to businesses at any stage of their development. With a customizable, plug-and-play design, companies can adapt the platform to align with their financial constraints, operational capabilities, specific needs, marketing initiatives, and customer experience goals. Since no single mobile channel can effectively reach every consumer, it is crucial to tap into multiple channels to enhance customer satisfaction and ensure a seamless interaction for all users, no matter which mobile platform they opt for. Ultimately, embracing such a comprehensive approach to communication allows businesses to foster stronger relationships with their clientele.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BambooHR
Greenhouse
HireRight
Jira
Mailchimp
Marketo
Microsoft Dynamics GP
Oracle Sales
SAP CRM
Sage 50
Salesforce
WhatsApp
Workday Extend
Zendesk
Zoho CRM

Integrations

BambooHR
Greenhouse
HireRight
Jira
Mailchimp
Marketo
Microsoft Dynamics GP
Oracle Sales
SAP CRM
Sage 50
Salesforce
WhatsApp
Workday Extend
Zendesk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Soprano Design

Country

United Kingdom

Website

www.sopranodesign.com

Vendor Details

Company Name

Syniverse

Founded

1987

Country

United States

Website

www.syniverse.com/products/cpaas-concierge

Product Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

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