Average Ratings 0 Ratings
Average Ratings 18 Ratings
Description
Discover the ultimate eCommerce platform that fulfills all your needs effortlessly. Construct, personalize, and expand your online store without any restrictions or costly licenses. Solidus serves as the free and open-source eCommerce framework tailored for digitally-native brands, rapidly expanding online enterprises, and resourceful developers alike. Liberate your business from unnecessary constraints. With Solidus, you gain the flexibility to modify and adapt your operations as frequently as needed. Start with a modest foundation and scale up: identify what drives success for your brand and take action. Solidus is designed to fit your business model, ensuring that you don’t have to conform to rigid structures. You can seamlessly integrate any tool and customize every aspect without facing technical barriers. Stay agile and responsive to any situation, as Solidus manages the complexities of growth, alleviating the burdens associated with scaling from small businesses to large enterprises. Drawing from the collective expertise of transformative brands in eCommerce, Solidus stands as a robust, battle-tested solution for serious business undertakings, ensuring you are well-equipped for the challenges ahead. Experience the freedom of true customization and innovation with Solidus.
Description
eDesk simplifies eCommerce support for online sellers into one centralized, smart inbox. It enables individuals or teams to support better, save time, increase feedback scores and boost sales. It is a purpose-built eCommerce helpdesk that integrates with all your marketplaces, channels, webstores and social channels.
Customer information, product details, order and shipping information are matched with incoming messages – and organized onto a single screen – making it easier to receive and resolve customer queries in a fraction of the time! Features include AI generated responses, auto-translate, invoice generator, powerful insights and key metrics, live chat, and feedback requests.
API Access
Has API
API Access
Has API
Integrations
ReturnPro
ShipStation
Amazon
Avalara
BigCommerce
ChannelAdvisor
Facebook
Fuse Inventory
Gmail
Google
Integrations
ReturnPro
ShipStation
Amazon
Avalara
BigCommerce
ChannelAdvisor
Facebook
Fuse Inventory
Gmail
Google
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Nebulab
Country
United States
Website
solidus.io
Vendor Details
Company Name
eDesk
Founded
2012
Country
Ireland
Website
www.edesk.com
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking