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Average Ratings 3 Ratings

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ease
features
design
support

Description

Evaluate employee performance through 15 comprehensive online reports, visual graphs, and an extensive call log featuring a click-to-play option. Enhance productivity and optimize call center workflows by equipping managers with the crucial insights required for informed business choices. Access your analytics on a real-time dashboard for immediate feedback. Utilize screen captures and live webcam surveillance to gain a thorough understanding of agents' activities as they occur. For further detailed evaluation, seamlessly export your Call Log data to Microsoft Excel with just a few clicks. Your team will implement a ready-to-use application, eliminating the need for IT professionals to configure and establish a remote connection to individual computers. Additionally, users will be unable to view or modify softphone settings independently, which helps safeguard the SIP server and prevent erroneous configuration changes. Softphone.Pro offers a diverse array of integration possibilities, allowing for effortless implementation of screen pop-up and click-to-call features in any software platform with little hassle. This flexibility enhances overall operational efficiency while ensuring that all communication tools function harmoniously within your existing systems.

Description

Protect your communications by ensuring your VoIP calls are encrypted and safe from eavesdropping. If you value your privacy during conversations, you’ll appreciate our complimentary encryption services for all types of communications, including text, voice, and video, utilizing TLS/SRTP and ZRTP protocols. Our VoIP softphone seamlessly integrates with your contacts, providing a consolidated list for quick access from various sources such as Outlook, Windows, Mac, LDAP, XMPP, XCAP, as well as mobile platforms like Android and iOS. You can also easily identify incoming calls before answering, enhancing your communication experience. Zoiper is compatible with a wide array of operating systems, whether you are on macOS, Linux, or Windows, and also supports iOS, Android, and web browsers. We strive to continuously improve our offerings and expand our compatibility. Forget the complex jargon; our solution encompasses Audio, Video, Fax, Presence, and Instant Messaging, all accessible through a user-friendly interface designed for your convenience. With Zoiper, you can communicate confidently and efficiently across multiple platforms.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CALLEY
FlyNumber
Freshdesk
LDAP
My Call Cloud
Nimble
Telnyx
VoiceSpin

Integrations

CALLEY
FlyNumber
Freshdesk
LDAP
My Call Cloud
Nimble
Telnyx
VoiceSpin

Pricing Details

$19 one-time payment
Free Trial
Free Version

Pricing Details

$4.99/one-time
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Vedisoft

Country

Russian Federation

Website

softphone.pro/en/index

Vendor Details

Company Name

Zoiper

Country

Bulgaria

Website

www.zoiper.com

Product Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

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