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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

SmartCompanion delivers digital audio tours for museums, historical landmarks, exhibitions, and various attractions for visitors. The accompanying app showcases tour locations through text, images, and audio content, facilitating navigation via lists, numbered points, or maps. Users are able to download materials for offline access and can listen using their smartphones or tablets, with or without the use of headphones. Cultural organizations utilize this web-based platform to create, manage, and update tour content, tailor the app’s branding, and provide tours in different languages. Additionally, features like AI-driven translation and text-to-speech capabilities allow for the development of further language options, while existing audio files can be repurposed. SmartCompanion also offers a complimentary, self-hosted open-source version alongside a managed service plan that includes hosting, a content management system, ongoing maintenance, and customer support. This flexibility ensures that both institutions and visitors can have a more enriching experience while exploring cultural sites.

Description

@ease introduces an innovative approach to managing visitor engagement and scheduling by offering real-time route optimization in large exhibitions and attractions, combined with a smartphone-based presentation that adapts to the context of each visit. Utilizing cutting-edge artificial intelligence algorithms, @ease personalizes each experience by customizing the routes and information presented according to individual user preferences and interests. This system seamlessly connects with interactive guides at museums, provides multimedia engagements at tourist hotspots, and supports smartphone-based tours in urban areas, enhancing the visitor experience while streamlining overall management and visitor flow. Perfect for a variety of venues including museums, trade fairs, archaeological sites, city centers, galleries, amusement parks, historical castles, and botanical gardens, @ease caters to a diverse range of attractions. By profiling each visitor to understand their interests and expertise level, the platform effectively schedules a personalized itinerary that aligns with the time constraints of each guest. This tailored approach not only elevates the individual experience but also contributes to improved operational efficiency across various visitor-centric environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

€599/year
The Managed Plan costs €599 per year and includes a content management system, hosting, maintenance, support and custom branding. The open-source Community Edition is free and self-managed. A free trial is offered.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SmartCompanion

Founded

2021

Country

Germany

Website

smartcompanion.app

Vendor Details

Company Name

MJC2

Country

United Kingdom

Website

www.mjc2.com

Product Features

Museum

Collections Management No 
Event Management No 
Exhibit Management No 
Gift Shop POS No 
Grant Management No 
Insurance Management No 
Membership Management No 
Ticketing No 

Tour Operator

Accommodation Booking No 
Activities Booking No 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management No 
Reservations Management No 
Vendor Management No 
Website Management No 

Product Features

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan No 
Pre-Registration No 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List No 

Alternatives

No Alternatives

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