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Description
SmartBip serves as a Middleware/API Gateway, facilitating seamless communication between a retailer's internal systems and both App and Web interfaces, enhancing the efficiency and security of interactions. Founded in 2012 by Alessandro Tiretta, who continues to lend his retail expertise, RetAPPs was established with the vision that traditional brick-and-mortar shops could leverage innovative tools to effectively compete with online retailers, enhancing both customer engagement and loyalty while adapting to the evolving demands of manufacturers. Today's data supports this vision, showcasing the effectiveness of such tools. RetAPPs stands out as the optimal ally for conventional retailers, offering a comprehensive digital solution that guides them through the entire digitization journey, ultimately leading to their success. To achieve this aim, we developed SmartBip, a proprietary technology capable of transforming any point of sale into a versatile multi-channel e-commerce platform, enabling retailers to thrive in a competitive landscape. This innovation not only streamlines operations but also enhances the shopping experience for customers, ensuring that retailers remain relevant in an increasingly digital marketplace.
Description
VisibleFeedback is a streamlined feedback and reputation management solution tailored for brick-and-mortar businesses seeking to enhance customer satisfaction and online presence. It enables businesses to intercept negative experiences before they become public by capturing instant feedback through QR codes placed in-store or with orders. Happy customers are nudged to leave positive 5-star reviews on Google, Yelp, and other review platforms, boosting the business’s reputation. Business owners get private, real-time alerts when customers report issues, allowing them to address problems promptly. The system is designed for simplicity, requiring less than five minutes to set up and running unobtrusively in the background. It suits various industries including restaurants, auto repair shops, retail outlets, and salons. By improving response times and increasing positive reviews, VisibleFeedback helps businesses build trust and attract more customers. The platform supports sustainable growth through better reputation management.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$25/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RetAPPs
Founded
2012
Country
Italy
Website
www.retapps.com
Vendor Details
Company Name
DiscoveryMark
Founded
2025
Country
United States
Website
visiblefeedback.com
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback